Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Another mess you got me out of
on March 20, 2014
Posted by: Dkwolf
I don't see how anyone continues to do taxes manually. Compared to my neighbor with similar tax requirements who insists on manual tax preparation, I have twice the forms prepared in one tenth of the time.
I use Quicken to help track the data required for most input especially deductions. The tax summary from Quicken saves me a bunch of time.
Another bonus is the program "It's Deductable". It's easy to fill in and great to transfer to the Turbotax program.
I used to pay $2-300 for tax preparation and about ten years ago found I got better results with this program.
What's great about it: Carryover from previous years getting all the Fed, State and local in one package
What's not so great: Paying for the State efiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Surprise
on March 20, 2014
Posted by: alnottooshort
In general good, but I do not like the grammar of the questions.
The questions should also be in bold print just before the answer click.
One discovers surprise conclusions from Turbo that one did not anticipate.
It is difficult to review one's work without having to re-answer each question.
The questions should also be in bold print just before the answer click.
One discovers surprise conclusions from Turbo that one did not anticipate.
It is difficult to review one's work without having to re-answer each question.
What's great about it: calculations
What's not so great: Surprise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 20, 2014
Posted by: dmkay
I have used Turbo Tax for many years now. Loads information from previous year so it is easy to update info and return is done!
What's great about it: Easy and fairly quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Screwed Up E-File
on March 20, 2014
Posted by: Anonymous
E-filed federal return. Was rejected because " SS numbers were wrong". Turbo Tax answer was to call Social Security and confirm numbers. I have the original SS cards and the numbers were the same as I have used for 63 years of tax filing. Refiled...same result...same advice from Turbo Tax.
Finally filed via snail mail. Would hope beeter advice and help in place by next year. A phone number to talk to live person would help.
Finally filed via snail mail. Would hope beeter advice and help in place by next year. A phone number to talk to live person would help.
What's great about it: Fast calculations....
What's not so great: Poor back-up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: mel73
I have been using Turbo tax since 2007 and will continue to use in the future. Very user friendly.
What's great about it: very easy to follow as well as easy to return and review sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No State Forms
on March 20, 2014
Posted by: dober23
Turbo Tax did not have all the forms to file for state. Said they would notify and never did.
What's not so great: Fail to Notify
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Returning customer
on March 20, 2014
Posted by: UtahFamily
Have used Turbo tax for many years. Made filing easy for my kids who filed for first time. They didn't have a clue how taxes worked until using turbo tax. They now have a basic understanding of taxes
What's great about it: Easy to use
What's not so great: Charge for state electronic filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Return 2013
on March 20, 2014
Posted by: Gnocchi
Turbo Tax is a great tool for doing your taxes. I would recommend everyone use it.
What's great about it: Smoothing Sailing All the Way
What's not so great: Lost PIN Numbers and Passwords
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com