Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 20, 2014
Posted by: crjazzman
suggestion: When the app finds a problem or item that needs to be edited, a "take me there" button would help instead of having to navigate to it on your own. I had a government securities bond that had a name that was too long for the field. (the word government should have been abbreviated as "gov."
The app took me to the form which would not let me edit the name. (tried single click, double click, and right click) I finally went back into the income section and edited the name in the1099-DIV location.
(side note: the bottom of this webpage does not have a "submit" button. It only has a "preview" button.
The app took me to the form which would not let me edit the name. (tried single click, double click, and right click) I finally went back into the income section and edited the name in the1099-DIV location.
(side note: the bottom of this webpage does not have a "submit" button. It only has a "preview" button.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Previous User
on March 20, 2014
Posted by: Mike460
Excellent software. Great experience.
Will continue to use Turbo Tax.
Will continue to use Turbo Tax.
What's great about it: Verry through.
What's not so great: Had to install second time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minor annoyances
on March 20, 2014
Posted by: Laird
I've been using Turbo Tax since 1983 -- both as a practitioner and, now, as a retired State government employee. Yes, TT has been around a long time and has improved the ease of use every year. TT accommodates substantial complexity in my tax filings that seem to get more and more complicated each year.
I would have liked more help with a disallowance of IRA contributions for 2012 and couldn't get help from TT. Turns out its quite complicated. I eventually persevered to get an answer by studying various IRS documents.
What's great about it: Hit the middle on almost all issues
What's not so great: Can't apply refunds to estimated liability.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 20, 2014
Posted by: Zaleski
I like Turbo Tax. I have used it for about 15 years. It would be nice at the end if you just automatically save a copy of the returns as a pdf.
What's great about it: The information that is carried forward year after year
What's not so great: I wish more W2s could be imported. Some what confusing when going between interview mode and form mode.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO.....mmmm ya
on March 20, 2014
Posted by: Travis007
this product is easy to use, especially with simple returns, completed both of my sons filings in just a couple hours!!
What's great about it: simple as it needs to be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick Refund!
on March 20, 2014
Posted by: Ming44
Thanks for making such a good product. Complete & Easy!
What's great about it: Easy to understand & Complete Format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Does It Again
on March 20, 2014
Posted by: lejensen
Great piece of software. I recommend it to anyone who needs help with their taxes and doesn't want to hire a CPA.
What's great about it: I have used TT for many, many years. Each year it gets better--simpler, easier to understand, quicker to complete.
What's not so great: No real cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: OldBob787
I used to be sick with annoyance when I had finally finished doing my income tax manually. That was long ago, and income tax law is now much more complex, but TurboTax has taken the strain out of the experience. Everything still has to be put in, but it's easy to see where and how. There's now no agonizing recalculating and recopying when I make a change or correction. Everything updates automatically and almost instantly.
What's great about it: Authoratative: I think TurboTax knows more about income tax law than any one human.
What's not so great: Need to be able to turn on password printing. I'm at home on my own computer. I need to see the password I'm typing.
Written by a customer while visiting turbotax.intuit.com