Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Amazing Refund
on March 20, 2014
Posted by: Lizzardsorus
I was amazed at the refund that I got. It found things that I would never have figured out. I love Turbo Tax
What's great about it: Easy and fun to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
could be better
on March 20, 2014
Posted by: MJTAXGUY
Turbotax always seems to have issues with Iowa taxes.
I kept getting an error message for Schedule B for a line that did not even exist.
I thought I had eliminated the error -- as Turbotax error check informed me and I proceeded to efile. Apparently Iowa return was rejected (Federal was accepted; no issues), but I did not receive any notification via email that it was rejected. Finally I went back into my Turbotax account and found that it had been rejected.
I ran error check again, and was told no errors - so hopefully the efile goes through this time.
I kept getting an error message for Schedule B for a line that did not even exist.
I thought I had eliminated the error -- as Turbotax error check informed me and I proceeded to efile. Apparently Iowa return was rejected (Federal was accepted; no issues), but I did not receive any notification via email that it was rejected. Finally I went back into my Turbotax account and found that it had been rejected.
I ran error check again, and was told no errors - so hopefully the efile goes through this time.
The other area Turbotax has issues with on on the Iowa return is Form 130 Out of State tax credit. You really have to work with the input to get the correct result.
What's great about it: federal fairly smooth
What's not so great: state (Iowa) needs improvement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy!
on March 20, 2014
Posted by: brickhouse529
We are long-time users of TurboTax, and we love it!
Very user-friendly, great for folks who have done their own taxes for years, but also great for beginners, too.
We have a business (S-Corp), dividends, capital gains, plus itemized deductions, and we were able to breeze through our return with no problems.
Very user-friendly, great for folks who have done their own taxes for years, but also great for beginners, too.
We have a business (S-Corp), dividends, capital gains, plus itemized deductions, and we were able to breeze through our return with no problems.
What's great about it: Walks me through everything I need, asks questions I wouldn't have considered
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasey
on March 20, 2014
Posted by: Tapa1955
Very much appreciate this software. I recommend it to everyone who asks.
What's great about it: walked me through it
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes taxes fun!
on March 20, 2014
Posted by: Robin2014
As long as you have copies of your previous returns on the computer you are using and have your paperwork organized, you can complete the process in under an hour.
I organized my paperwork for the year, gathered my tax papers needed and filed the return in a total of 3 hours.
Even when I had rental property and investment gains and losses, the process was efficient and even though it took a little longer, I had piece of mind that I did not miss anything.
I can depend on them to be up to date with the current tax laws which also saves me time.
The cost is minimal compared to other tax consultants.
In my experience, the responsibility is always on the tax payer to make sure everything is included and Turbo Tax covers all situations, even those you may neglect to think about.
I have used them for years and have had recommendations from other accountants who also use them.
They're that good!
I organized my paperwork for the year, gathered my tax papers needed and filed the return in a total of 3 hours.
Even when I had rental property and investment gains and losses, the process was efficient and even though it took a little longer, I had piece of mind that I did not miss anything.
I can depend on them to be up to date with the current tax laws which also saves me time.
The cost is minimal compared to other tax consultants.
In my experience, the responsibility is always on the tax payer to make sure everything is included and Turbo Tax covers all situations, even those you may neglect to think about.
I have used them for years and have had recommendations from other accountants who also use them.
They're that good!
What's great about it: Efficient, organized, takes the worry out of leaving something out
What's not so great: No copies of previous returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on March 20, 2014
Posted by: Jimatretirement
allows me to do my taxes quickly, keep records, get tax information all in one place.
What's great about it: easy & accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Normal Refund
on March 20, 2014
Posted by: RedRocket1x
Overall it is easy to us TT. The program walks you through just about everything so there is little to question. However, there was one area that was confusing but I received an answer within an hour on the user's forum.
OK. An update. Sending this file was a pain as the form wanted a unique nickname. This is crazy and one has to go through many names to find one that wasn't used. This should be removed.
What's great about it: Straight Forward
What's not so great: Some confusion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes the EASY Way
on March 20, 2014
Posted by: RLSMT
TurboTax is one of the easiest and fastest way to do your Federal and State taxes. Taxes may not be pleasant, but TurboTax takes the work out of filing.
What's great about it: Fast & Easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com