Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on March 20, 2014
Posted by: Elecengr
Good selection of forms and questions asked to fill them in. There was a problem with Turbo Tax when I tried to do the review on my state form; it went into an endless loop of 3 questions, that I could only get out by shutting down Turbo Tax and then reopening it.
What's great about it: Appropriate questions
What's not so great: When I went to state return, it went into an endless loop that wouldn't let me get to a review of the state form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saved my neck!
on March 20, 2014
Posted by: len10
Turbo Tax is a great way for filing without spending a lot of dollars. There is a few places I had problems with but it was probably due to my failing to keep my mind on the screen. A question is: Why put this review at the front instead the end after we know more how to critique. At this point I am ready to efile but had problems with not enough space on my hard drive and had to create more space prior to filing. Also I need to find out why I cannot get the free state filing and correct it so I will feel better with Turbo Tax.
What's great about it: Gave me a way to file a distribution without benefit of 1099R.
What's not so great: Took away my free efile of State after I left and returned prior to sending.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 20, 2014
Posted by: Texan66
This was a very valuable tool for the person who wants to do their own taxes. It is user friendly and thorough. I recommend it to everyone who does their own tax return.
What's great about it: Provide a comprehensive tour of the tax return to guarantee all tax benefits for the filer are considered.
What's not so great: Hard to move back and forth when there is a need to change a deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: Jay1967
Couldn't be easier! Just answer the questions. Only problem I had was entering my nickname (Jay) into this review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great except for RDP handling
on March 20, 2014
Posted by: h2c2
I have been using Turbo Tax for over twenty years and it has really made my tax filing easy. My only gripe is the handling or RDP. Having to enter the data twice for one of us is a little painful. I just wish that this form or return was a little easier. It has gotten a little bit better over the last couple of years but still could be improved.
What's great about it: Remembers year to year and covers everything I need
What's not so great: RDP still painful
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 20, 2014
Posted by: bronxkid31415
Crashed once when I was in deductions and went to whats this
could not find auto save doc
had to restart
could not find auto save doc
had to restart
prepared on a mac
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great refund no hassle
on March 20, 2014
Posted by: jerboy
I am impressed how easy turbo tax is to process and how thorough the program is and fast you can process the program.
THANKS FOR THE GOOD PROGRAM,
THANKS FOR THE GOOD PROGRAM,
What's great about it: easy to work through
What's not so great: had to wait over a month for irs form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 20, 2014
Posted by: Pinky44
I appreciated all the assistance.
What's great about it: Every thing was fine.
What's not so great: The one problem was, when I wanted to ask a question and went to the help area, the help page was very confusing.
Written by a customer while visiting turbotax.intuit.com