Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on March 20, 2014
Posted by: Rennee
Electronic filing of state tax returns should be included at no additional charge.
Your product called something like "Its Deductible" does not open when I use Firefox. Therefore, I stopped using it. Too bad, I thought it was a handy tool.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax prep made easy
on March 20, 2014
Posted by: wags123
Worth every penny. I liked the option to switch between step-by-step to forms.
What's great about it: Loved the step-by-step
What's not so great: Wasn't sure about the printing/filing sequence
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on March 20, 2014
Posted by: DaveSpies
I found the walk through of all the various steps very easy to understand and was able to complete my taxes with no issue. This is my 9th year of using Turbo Tax and I find this the best way to do my taxes.
What's great about it: Very easy instructions,
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it works pretty well
on March 20, 2014
Posted by: Murphy2000
You need to make the Schedule D "REVISIT" button go away after schedule is done. it seems to be in a loop.
I had a schedule K1 in 2012, but not in 2013. It carried forward a lot of stuff and getting it out of the 2013 return took a lot of time.
The "Help" service and notes were not of much help for either of these two problems.
Otherwise, I like the product.
What's great about it: almost everything works easily
What's not so great: schedule D message and form K1 problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less stress
on March 20, 2014
Posted by: MandJAM
In previous years, the choice to e-file or mail state returns was separate & upfront. Didn't catch it until it asked for payment info. Otherwise, Turbo Tax was its usual good quality product!
What's great about it: Schedules & worksheets done for you!
What's not so great: Auto prompt to e-file state return - not worth it to e-file state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 product
on March 20, 2014
Posted by: JGM740
I have used turbo Tax for many years. This version works as well as ever, with only a minor glitch. Going back to earlier screens to check or adjust information wasn't as smooth as previous years. Everything worked, it just wasn't as smooth. I'll still use this product next year.
What's great about it: thorough and easy to use
What's not so great: making adjustments to entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, Easy, Accurate
on March 20, 2014
Posted by: DaytonOrville
I've used TurboTax exclusively to file my taxes since 1992. Unless my tax situation becomes horribly complicated, I'll continue to use it. I went through a divorce this year and all of the questions regarding what was deductible or not was availble from help and the website.
To the Intuit folks and developers - Nice job!
What's great about it: Walking through the return is a breeze!!
What's not so great: That I didn't get more back (not TurboTax's fault though)!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrated
on March 20, 2014
Posted by: VernW
Was told that I had to wait to file at the beginning of march for a sales tax form that was supposed to be released December 31. I selected to be notified when it was ready and never got anything back for three weeks. I could find no option to have the program check for updates like there has been in the past. I finally forced my way through the program until I hit review and low and behold the program checked for updates and found four. After updating it finally let me finalize my return so I could file. Very frustrating experience all in all. Also when I went to print my return it printed blank pages so I ended up having to save on my backup drive as a pdf file.
What's great about it: entry of information
What's not so great: updates, printing
Written by a customer while visiting turbotax.intuit.com