Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Dissapointed
on March 20, 2014
Posted by: harley12
Florida sales tax exemption was late. Florida has no income tax which created difficulties with the interest Div form block 10
What's not so great: Way more difficult than last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Taxes
on March 20, 2014
Posted by: Iskuros
I have used Turbo Tax about 5 years now and each year it seems to work better and easier for me. Transferring the previous year's data saves much time.
What's great about it: Clear, easy to follow, explanatory articles attached
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
bad install
on March 20, 2014
Posted by: fujimo1
i have never had trouble installing/using TT but this year their were problems with some type of error for certain systems. had to go to other web sites to get fix was a problem for me if you are not real savvy on systems fix should have been on program/ disc other than that worked like it always does very nice
What's not so great: had trouble installing error code 1603
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used this for years.....
on March 20, 2014
Posted by: pjoan
Love this product.
What's great about it: Easy to Understand
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gone Turbo
on March 20, 2014
Posted by: DefeatCancer
We'll always Gooooo Turbo! Helps us figure out how much more funds we need to put towards our kids futures. Love the program. Though, this year I was surprised by an unexpected situation where we had the government taxing money while out of work due to medical reasons.
What's great about it: Exploration of all options, Ease of use, Auto fill in from previous yrs.
What's not so great: For help, we do not like internet explorer!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finallly done with returns
on March 20, 2014
Posted by: Roscoe1150
Satisfied with the operation and process.
What's great about it: Seemed to clearer than years past
What's not so great: Did not start off where I left off when returning to the return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Omissions
on March 20, 2014
Posted by: perk7
There was no place to enter last years taxable amount. My prepayments exceeded last years taxes so no penalty was due. This resulted your (incorrectly) adding an underpayment penalty with no way to correct it, but since the penalty was small, I elected to pay it and file to get it over with.
I normally use H&R Block software. They are easier to use and cost less.
I normally use H&R Block software. They are easier to use and cost less.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CD version superior to online version!
on March 20, 2014
Posted by: MommaClaw
I started my taxes online this year because I normally receive a disk in the mail and did not this year. The online version was not easy to use at all, every time I logged in the information was different and I had to keep going back and re-entering the information.
What's great about it: Safely stored on my computer and convenient.
What's not so great: Sometimes questions not easily answered by the help.
Written by a customer while visiting turbotax.intuit.com