Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to be a Pro
on March 19, 2014
Posted by: Doug5308
I have a few tax issues I don't care to do the math for or try to remember all the deductions. TurboTax does it for me with the Step by Step method. With it, I don't have to remember anything except to buy it. It even fills in the background from last years TurboTax.
What's great about it: You don't have to remember, it takes you where you need to go.
What's not so great: Sometimes it could use a little more explanation why it's doing what it is.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 19, 2014
Posted by: foemjoen
the tax code is disgraceful at best, but i would be lost without turbo tax.
What's great about it: will help if you need help
What's not so great: a few pointless questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Delux
on March 19, 2014
Posted by: Bruce12000
Wish I could get some tips on how to save money for the next year. When I see how much I paid, I could hae made some adjustments before January 1.
I liked the Affordable Care Act updates.
What's great about it: ease of use
What's not so great: doesn't include tax prep for next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't Be Easier
on March 19, 2014
Posted by: uogre
I've used Turbotax for 14 years. Each year is an improvement over the last.
What's great about it: Everything!
What's not so great: Nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely Satisfied Repeat User
on March 19, 2014
Posted by: Givingtree1953
I absolutely love Turbo Tax! I wouldn't think of using another software product!
What's great about it: Easy as Pie!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disapppointed in this years software
on March 19, 2014
Posted by: Dreamcrusher2
I was very disappointed that this years version was much less user friendly. It did not prompt me to update the software ever... and it clearly needed to be updated. I live in a state without state income tax, so I can claim sales tax. When I added the sales tax paid for a vehicle purchase and went back later to check, it was not shown. I entered it again thinking it was lost, but then discovered that I had counted it twice. Was able to fix it, but it would have been VERY easy to miss.
I have used Turbo Tax for many years and this is the worst version I have seen. Would like to continue to use it, but if next years isn't a whole lot better I will move on.
What's great about it: Easy to import last years data
What's not so great: DId not prompt for updates and was easy to make mistakes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Careful of the hidden charges at the end!!
on March 20, 2014
Posted by: Thomas0
This is the 3rd year that i have had problems w/Turbotax - I will never use it again - I had multiple glitches last year & honestly, i feel cheated w/all the hidden charges that piled on in the last few steps - never again & I will caution others!!
What's not so great: Far too Complicated & Expensive!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great refund!
on March 20, 2014
Posted by: lanaocd1
Very easy step by step guide.
What's great about it: It's all good!
What's not so great: What's there not to like!
Written by a customer while visiting turbotax.intuit.com