Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
IRS/FTB
on March 19, 2014
Posted by: RDHood
Worked well for my wife and I and my son and his wife.
What's great about it: Simple and correct tax program
What's not so great: Cost money to buy and cost money to send to the IRS.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Insufficient Estimated Taxes Cost Me Penalties
on March 19, 2014
Posted by: MileHiGuy51
Estimated Tax payments from last year's TurboTax Deluxe used the wrong rule (100% vs 110%), resulting in underpayment penalties for both Federal and State returns this year!
What's great about it: Good Interview Process
What's not so great: Insufficient Estimated Taxes Cost Me Penalties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Doing Turbo Tax for Years!
on March 19, 2014
Posted by: Rudymentary
More hookups to payers (e.g. 1099-Rs) would be handy. Once used, next year is easy.
What's great about it: Easy, No problems
What's not so great: Extra Fee for Filing State Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 19, 2014
Posted by: MelML
My only problem was in the items imported from ItsDeductable.
The counts were the same but the values were different. I could not print the detail in Turbo Tax for my records.
The counts were the same but the values were different. I could not print the detail in Turbo Tax for my records.
What's great about it: Easy to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Download and Go
on March 19, 2014
Posted by: godoggo
I have used Turbo Tax for the last few years and feel that it is easy to use and accurate. I would recommend for anyone that has pretty basic returns to file.
What's great about it: I love that I could download the last couple of years and not have to by the box of software that I have to store
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speedy TurboTax
on March 19, 2014
Posted by: RamCP
I have been using Turbo Tax for more than 10 years and I am still happy with it.
What's great about it: Quick and easy to use
What's not so great: Needs more IRS link to documentations/publications
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Thing Invented Since Sliced Bread
on March 19, 2014
Posted by: kingmikeaz
I have been using Turbo Tax since it's invention and will continue to do so for my family and a few friends. While I do have a college degree (nowhere in this friend), it is easy to use, very user friendly for novices, covers everything (did work part time for a rival company 30+ years ago, so I'm not tax blind), but Turbo Tax "kills" it's competition by a mile. Guarantees you get your max refund and from my years of using this product, I see no reason to doubt this. Keeps making improvements. Do not change anything, you have a customer for life.
What's great about it: Simple easy gudance, for pros and non-professionals
What's not so great: NONE - PLEASE don't change a thing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with e-aile
on March 19, 2014
Posted by: wires
I checked e-file for state and got into a loop and could never get out of the loop. I backed up, printed the file and exited.
What's great about it: Good instructions
What's not so great: e-rile loop
Written by a customer while visiting turbotax.intuit.com