Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
AS GOOD AS IT GETS!
on March 19, 2014
Posted by: RolandB
TurboTax is as good as tax software gets. I've been using it for almost 20 years and it continues to get better. Both the US and Massachusetts tax laws are a hot mess, but that's not TurboTax's fault. It is remarkably easy to use. Even when I'm momentarily stumpled, I find that if I just take my time and read the instructions carefully, the answer is right there. In the rare instance that I still don't know the answer, the "Ask a Question" feature always solves the problem. I've only had to use it once this tax year, and it came up with the right answer in a heartbeat. I am and have been very happy with the product.
What's great about it: Fast and easy. The easiest way to do your taxes.
What's not so great: The inevitable pitch to purchase additional product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like Turbo tax
on March 19, 2014
Posted by: Jenjentoney1
Turbo tax is the easiest and fasted way to do your taxes
What's great about it: Interview process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Al's Review
on March 19, 2014
Posted by: Al999
After being prompted to allow federal forms to be printed, there was no prompt to print state forms. I think there should be a prompt for printing state forms after federal forms are printed.
What's great about it: Easy to follow instructions
What's not so great: Could not visualize how return would look while making entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy experience loved it
on March 19, 2014
Posted by: chris3161
i loved the simple process with turbo tax i would recomend turbo tax to everyone thanks turbo tax
What's great about it: easy step by step walk through
What's not so great: na
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent E-file
on March 19, 2014
Posted by: roadrunner82
Despite several 2013 changes including retirement, estimated payments, and moving, Turbo Tax Deluxe had all the questions and forms needed to address all my issues. It was really neat to be able to direct debit my bank accounts for the payments due. Despite using Turbo Tax 2012 for my estimated payments, I owed due to an inability to estimate income from dividends, W-2, and other 1099's. I expect to use Turbo Tax to more successfully model and estimate quarterly payments for tax year 2014
What's great about it: E-file, E-payments due to IRS and to State, detailed worksheets
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 19, 2014
Posted by: Krzysamm
Easy to use even if you have limited computer skills. You can stop and save when you need to and reopen to the exact place that you left. I have used Turbo Tax for the past 4 years and have never had any issues or concerns about my tax returns. Would HIGHLY RECOMMEND turbo tax to anyone.
What's great about it: Easy to use as it takes you step by step through the process.
What's not so great: Nothing that I can see
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Repeat TurboTax User for Many Years
on March 19, 2014
Posted by: PAGrammy
Hate not being able to print what appears on screen, and not able to print just the state form without the federal form. Please make it easier for us, who are not skilled at using a computer.
What's great about it: Previous year's data entered automatically; East to stop and restart; Easy to jump around to desired section
What's not so great: DO NOT LIKE restrictions on printing. Want to be able to print what I see on my screen, not have to try to find the for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not a review - Feedback for the programmers
on March 19, 2014
Posted by: ARodkey
I was confused by the Federal tax summary page where it listed what I owed, what I had paid, and what was still due. The numbers didn't make sense together - the amount that was still due was 400 off from simply subtracting the owed from the paid. With your phone assistance, I was guided to look at the 1040 form and track down where those numbers were coming from. It turned out that a 400 credit had been applied in calculating what I owed, but the summary page had also added the same 400 to what I had paid/credits, so that it was been double-represented in the summary numbers. I think the summary page needs to be modified so that this situation doesn't happen.
Thanks!
What's not so great: Please modify summary page
Written by a customer while visiting turbotax.intuit.com