Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Tax Season Made Fun
on March 19, 2014
Posted by: tomhamm
I have used this software for many years because It makes doing my taxes fun and efficient. This year I was able to complete everything in an afternoon. For the first time I had a minor problem. The e file would not work. The support staff helped me and fixed the problem with one phone call. I plan to use this software every year for my taxes.
What's great about it: The software always reminds me to put everything in.
What's not so great: NONE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Deluxe a Solid Workhorse
on March 19, 2014
Posted by: Chuckie666
TurboTax works. That is the reason it has been around so long. The one feature I would like to see is a better system for explaining the questions asked in the interview, like links to IRS publications or more specific references than the TurboTax help.
What's great about it: Guided Interview
What's not so great: Some Interview Questions Not Well Explained
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013dave's return
on March 19, 2014
Posted by: wooduck
Thaks for a great program for a very nominal price!
What's great about it: The program gets easier ever year
What's not so great: Repeditive asking for e-mail etc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Wouldn't Efile!
on March 19, 2014
Posted by: AlBabb
Wouldn't let me Efile. Kept saying an Update was needed but when I did Update there wasn't any new ones available.
Said if problem persisted to file by mail.
Went to TurboTax Help and saw someone had posted this problem/question 23 days before.
But, it hadn't been answered. Very poor service on what I consider a major feature.
Not sure if I'll buy it next year.
Said if problem persisted to file by mail.
Went to TurboTax Help and saw someone had posted this problem/question 23 days before.
But, it hadn't been answered. Very poor service on what I consider a major feature.
Not sure if I'll buy it next year.
What's great about it: I've been using Turbotax for years. Familiar program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks, Turbo Tax!
on March 19, 2014
Posted by: Powersjj7
I have used Turbo Tax for years, and each year it is better and easier to use.
What's great about it: Very user-friendly. Anybody can accomplish their taxes!
What's not so great: Can't think of any..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 19, 2014
Posted by: Brighid
I chose to send my tax form electronically was unable to do so. My experience with Turbo was terrible and I have PhD!!
What's not so great: I did not like anything and would never buy Turbo tax again!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I was disappointed
on March 19, 2014
Posted by: jerrymont
I am very happy to have Turbo Tax and trust calculations and cautions that avoid unnecessary challenges to the return. Did not see explanation of why quarterly estimates were prepared of if I really had to file them or if it was optional. Had to do some research on this. On one 1099R an income figure was given that appeared no where else and required a lot of extra work to assure accuracy. It needed to be changed. Issues were minor compared to the old way of doing this. Very happy with Turbo Tax.
What's great about it: Easy to use
What's not so great: Prevents understanding of some processes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on March 19, 2014
Posted by: jonbob39
TurboTax failed to recognize that Oregon does not tax my federal pension. Had to enter manually.
What's great about it: Detailed help
What's not so great: Not aseasy as last year
Written by a customer while visiting turbotax.intuit.com