Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
so helpful!
on March 19, 2014
Posted by: taxgenes
TT walks you through all the steps in a clear concise manner. You can zoom down in a section for explanations to be sure what you are entering is correct. You can also access several help/support systems. I have used TT for years; it gets more sophisticated every year but remains very easy to use.
What's great about it: step by step is thorough and easy to follow
What's not so great: when going back through a section, TT deletes some answers to they have to be re-entered
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Miles beyond the traditional method
on March 19, 2014
Posted by: Giles15
I have used Turbo Tax for many years and plan to continue using the product.
What's great about it: Quick, Easy, and Accurate
What's not so great: Struggles with foreign equity investments
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Clean
on March 19, 2014
Posted by: TRossC
Very straight forward and simple experience. Took about 3 hours to do Fed return.
What's great about it: I am a dummy and it went smooth.
What's not so great: I did have to look at lots of catagories that I had no input for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Enhancements
on March 19, 2014
Posted by: Liberty76
Preview of actual 1040 tax forms as each section is being completed would be helpful instead of waiting until the end to print. Prior order listing of Medical topics to be covered, would be helpful, so documentation, receipts, and etc. could be organized prior to data input. Example, prescriptions, medical professionals, and etc.
What's great about it: Ease of use
What's not so great: Have to wait until the end to review forms and etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - Easy and Love the free eFile!
on March 19, 2014
Posted by: TheaW
Turbo Tax was easy to use and provided additional tax information to guide me in making decisions when I was in doubt. The step by step approach encouraged me to keep on going and it was easy to make revisions and update information. I liked the trouble shooting which pointed out areas that needed to be reviewed. Free e-filing was great too!
What's great about it: Walks you through step by step; provides additional instructions to answer your q's; alerts you when items need review
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Revisions Required
on March 19, 2014
Posted by: Atl123
While entering a Pension the question is asked if the amount is the Required Minimum Amount as if it were and IRA. For us over 70.5 years old there is no Required Minimum Amount for a Pension. A Pension is not an IRA.
This I did not understand and is confusing when entering the data.
This I did not understand and is confusing when entering the data.
What's great about it: Overall I have used Turbo Tax for the past 20 years and really like the product. I have found it easy and through.
What's not so great: How Pensions are treated the same as IRAs for those of us over 70.5 years old.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT TOO GOOD
on March 19, 2014
Posted by: Henril
The program in several areas required connection to the internet. It would not connect on my desktop. It simply said there is not an internet connection (when I knew darn well I was connected).
If the program has problems with Firewall or whatever the program should say so.
I could not find a way around the problem.
I had to go to another computer (which I fortunately have) reload all my data and successfully complete the filing.
NOT TOO GOOD FOR THE VERY HIGH PRICE.
If the program has problems with Firewall or whatever the program should say so.
I could not find a way around the problem.
I had to go to another computer (which I fortunately have) reload all my data and successfully complete the filing.
NOT TOO GOOD FOR THE VERY HIGH PRICE.
What's great about it: Filling in forms was easy - liked it
What's not so great: Would not communicate with the internet - a very needed feature
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 19, 2014
Posted by: soulful211
I was pleased with how thorough the system was. Again the process was somewhat lengthy yet to be expected..
What's great about it: Professional approach, yet made simple
What's not so great: somewhat lenghty process
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com