Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on March 18, 2014
Posted by: Crabapple4340
This software package is great if you are not a tax pro. It really walks you through the whole process. But I really dislike having to pay to e-file the state return.
It is easier to print your return than in the past.
It is easier to print your return than in the past.
What's great about it: great explainations about deductions and if you are able to take them
What's not so great: Having to pay 19.99 to e-file your state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: bobhenderson
To be honest in the part about where my sons are going to college it was not clear to me why one got the deduction and the other didn't.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax PC is best
on March 18, 2014
Posted by: TaxAce33
Use the Full Windows or Mac version instead of the online version. The browser experience isn't good. It has issues with pop-up blocker and wouldn't import my TurboTax 2012 return at all.
What's great about it: Quick, Easy, Accurate
What's not so great: Tried doing the online version and it didn't work well. Would not import by TurboTax 2012 returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's been better in the past
on March 18, 2014
Posted by: chandrakae1
I've been using Turbo Tax for almost 20 years and I don't think there is a better way. However, some years the software is just more user friendly than others and this was one of those "off" years. It started with difficulty importing last year's data. I have never encountered this particular trouble. The import just would not recognize last year's file - neither the .pdf nor the tax file. Very frustrating. I finally pulled the file again from on-line and the program recognized it. Overall the user interface just seemed better last year.
What's great about it: Mostly like prior versions
What's not so great: I didn't care for the changes over last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy Tax Prep
on March 18, 2014
Posted by: mistymorning
I've used TurboTax for a few years now. It is easy to follow, walks you through the process step by step, and gets it done.
What's great about it: Imports last years info, walks you through step by step....
What's not so great: Doing Taxes is the con, but we can't skip it...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not so sure
on March 18, 2014
Posted by: kelley281
used TT in the past worked well this year seams very slow after updating I don't know if its acompatability problem or what worked ok for mine started on my moms started going from page to page said there were errors with state but would not point them out form sc-40 sent it in got my fingers crossed
What's great about it: none
What's not so great: locks up
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: johnnyg5734
I just like turbo tax! One year I did try another and it did not measure up.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Time Consumer Refund
on March 18, 2014
Posted by: Johnnyboy2
I entered one IRA and three pensions and the software kept asking me questions about the RMD for the pensions, which are not required.
When I go to print, software will not let me pick and choose specific forms.
What's great about it: Very easy to move from section to section.
What's not so great: Stubborn Software
Written by a customer while visiting turbotax.intuit.com