Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My 2014
on March 18, 2014
Posted by: NapaSparky
I am 99% happy with Turbo Tax as it is offered, but I would like to see an option for easily entering the actual cost of using my vehicle for charitable use.
What's great about it: Walks you thru preparing return
What's not so great: does not have actual cost option for charitable mileage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like the CD version much better than online
on March 18, 2014
Posted by: Rturbotaxuser
I started my taxes online this year, not planning on purchasing the desktop software. I got several steps into it, and discovered that they would no longer do small business stuff on the Deluxe version online. My "business" is tiny - hardly even reportable. I did NOT want to pay more to get the fancier version. Researched, and I had to go buy the software at the store for my computer. It took me nearly two hours to finally figure out how to transfer the info I had already started online and get it to work with the CD-Rom version. That is the reason I gave it 4 stars rather than 5.
What's great about it: Easy to use
What's not so great: Only con is the online version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ace review
on March 18, 2014
Posted by: AJMAN77
Again a simple process and expedited easily. Live in Cincinnati area and many individuals have been recently audited including many pastors. This fact influenced me to purchase the audit protection; which I hated to do just because of the substantiated IRS fraud in the region. Guess peace of mind is a good thing even though we are an exgtremely low risk for audit.
Summry: keep it up!
Summry: keep it up!
What's great about it: Easy follow and guidance
What's not so great: Had to install twice as data transfer did not function 1st time
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent Program, But
on March 18, 2014
Posted by: ollie1065
I have been happily using Turbo Tax for many years to file my simple W-2, interest, etc. income along with my wife's business in the home. Last year (2012 return) and this year (2013 return) TT indicated that we could save about $1,000 in state tax if we filed separately on separate State of Iowa returns. After the, in my opinion, extremely difficult process of separating our income and deductions on the state return it turns out that there was no saving over filing separately on a joint return. Again this year the program indicated the same. I did not attempt the separation again, but have the uncomfortable feeling that we are not getting the entire refund due. The program should automatically separate income and expenses if the "separate on a separate return" option is checked and should calculate the option accurately without having to manually create two IA returns.
What's great about it: Accurate, easy to follow interview
What's not so great: State of Iowa filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful
on March 18, 2014
Posted by: proftumbleweed
Turbo Tax is good in that it recalls each previous year and offers help with any problems that could occur.
What's great about it: The help phone line employees were very helpful and knowledgable.
What's not so great: I had to wait some time to be helped on the phone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best way to do taxes
on March 18, 2014
Posted by: Beenaround
The fact you can start and stop makes it a breeze. The added peace of mind of keeping your affairs private.
What's great about it: Easy to follow, great support, fits a busy schedual.
What's not so great: None except for the whole tax scene.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lightning on a PC
on March 18, 2014
Posted by: bev52
This is a continuance for me. I have used this software for years and it continues to get better. I have recommended this software to friends and have received positive responses. If you're unsure about this, don't be.
What's great about it: Quick and easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Surprised Refund
on March 18, 2014
Posted by: BigTimeKC
I love Turbo Tax. This is my first year filing and I was nervous and afraid. Turbo Tax took the fear and concerns right from the process. I followed their instructions and I felt like I made a great accomplishment! Thank you Intuit!
What's great about it: Easy yo use and fast!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com