Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Kansas E-file glitch.
on March 18, 2014
Posted by: reallyupset
The Kansas program will not allow me to e-file because it insists an error exists in other out of state earnings. I have not found a way to correct nor delete this worksheet or error.
I try to get help, but the program will not accept my ID and Password IT SENT ME!
The program accepted my credit card payment but will not allow me to file the Kansas tax, get into help because it won't accept my old password info and will not give me a new one! I cannot find a telephone number to ask for assistance. I expect this is the last year I will purchase this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: Jimbob35
When I reached the point of the sales tax deduction I received a message telling me of the amount calculated but it was not transferred to the return. Received a message telling me the form was not complete and would be available by 12/30/2013.
I had not received a message telling me the updated version was ready for downloading. Upon checking the web site I found another person with the same issue. In past years I received email messages that updates were ready for downloading but no such thing happened this year.
What's not so great: Lack of distribution of newer version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on March 18, 2014
Posted by: BJCOTT
Hey there all you Turbo Tax and would be Turbo Tax people if you won't a great Government experience. ( and who doesn't) purchase yourself next years Turbo Tax to do your taxes and feel the joy of doing it yourself and getting it correct the first time. What a great way to spend a quite afternoon with a nice drink and you and your computer.
What's great about it: Ease of operation
What's not so great: Tried serach and could not get answer that I was asking about
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Scared to File
on March 18, 2014
Posted by: Shrecky
For years I payed big dollars to file because I thought only tax
people that do this for a living were trained and were the only ones you could use. Turbotax showed me that I'm not stupid in this area at all and saving money is a good thing. I have saved hundreds in tax preperation by using Turbotax.
people that do this for a living were trained and were the only ones you could use. Turbotax showed me that I'm not stupid in this area at all and saving money is a good thing. I have saved hundreds in tax preperation by using Turbotax.
Good Deal
What's great about it: Easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Queen of refunds
on March 18, 2014
Posted by: sxwillis
It is good to know things are being checked and double checked
What's great about it: Able to get my taxes done in my own time.
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 18, 2014
Posted by: RJCSr
Been using this program for years and years
What's great about it: Always correct
What's not so great: Havent found one yet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: Buddybuck
Very helpful, easy to use, and a lot of explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on March 18, 2014
Posted by: ZackS
turbo tax led me in circles around the site and cost me money along the way. this is a piece of garbage software and im never using it again
What's great about it: none
What's not so great: confusing, time consuming, not user friendly, over priced,
Written by a customer while visiting turbotax.intuit.com