Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Meszar Cruise Time
on March 18, 2014
Posted by: GoMesz
Enjoy Turbo Tax for the past 3-4 years. Overall, excellent experience.
What's great about it: Easy, walk through step by step, import prior info, W2 and banking information, fast filing, and direct deposit refund
What's not so great: had difficulty deleting an item, wouldn't erase/edit something already typed in accidentally.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Tool with an added surprise.
on March 18, 2014
Posted by: TommyDee123
Very satisfied overall except the state filing fee...
What's great about it: Easy to follow; great guidelines; continuous prompting to make sure your entries are correct. Solid and quick
What's not so great: State program included in cost BUT NOT THE FILING? Perhaps I missed the fine print... Shame on you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Retired CPA HATES Taxes!
on March 18, 2014
Posted by: JBM1
I do a few tax returns for family members that now includes 2 different states. Turbo Tax makes it so easy to do the Federal return and now it is easy to do two different state returns.
What's great about it: it is just so easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing this time
on March 18, 2014
Posted by: dmartin
What with certian IRS forms taking a long time to be published, and problems uploading my information from E-Trade, I got confused at times on some of my numbers. I espeically had difficulty with some stock options I exercised in 2013 and had dificulty getting back to the right areas to correct things. This and the fact that I had to pay a lot of money back gave me a less than stellar experience this year. Hopefully 2014 will be better.
What's great about it: Great for making it happen
What's not so great: Got confusing at times this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cathy's taxes
on March 18, 2014
Posted by: mom4bsm
I have not done my own taxes before. This was my first time without help. TT was great. I will purchase again next uear.
What's great about it: walked me through everything
What's not so great: had trouble sending/had to try again to get through
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and best
on March 18, 2014
Posted by: GeneandChar
I have used TurboTax for many years and I am impressed with its accuracy and ease of use. I will continue to use it until the IRS goes away.
What's great about it: Easy to download info from stock brokers and it all ends up in the right places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made doing my refund understandable and easy to do
on March 18, 2014
Posted by: 1Justice4all
It still helps to make sure you have all your ducks in a row before starting the program. But the program makes doing the actual return understandable and easy to navigate
What's great about it: Walks you through it step by step explaining every step along the way
What's not so great: I have nothing negative to say about it
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as always
on March 18, 2014
Posted by: Carol2014
With pretty much the same income and deductions each year, TurboTax makes it easy to get my taxes done. I appreciate not tearing my hair out doing my taxes manually.
What's great about it: I don't have to interpret legalese
What's not so great: None that I can think of
Written by a customer while visiting turbotax.intuit.com