Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax Deluxe
on March 18, 2014
Posted by: EnergyHog
This is at least my fifth year of using Turbo Tax and it continues to be user friendly and provides confidence in finding all deductions, and reporting information in a complete concise and professional manner.
What's great about it: Concise and clear questions in orderly fashion. Easy to understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
How easy can you make it
on March 18, 2014
Posted by: gdpsnake
You can't beat doing and filing taxes with software programs and turbo tax is the best. If you have to do itemized deductions and/or a home business then deluxe covers what you need. Doing the software for yourself is the same cost as paying someone to do it and you get to see every step and know you are covering all your bases for paying your FAIR share and not overpaying. Now if Congress would only spend it well......
What's great about it: If you keep records then you are done in just a few hours
What's not so great: not as much detail in showing how things are calculated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2013
on March 18, 2014
Posted by: NomDePlume
The process and instructions to efile Fed only and send state by mail are not clear. Since most states charge a fee to efile, it would serve people better to provide a simpler method to file the state. This confusion can cost extra dollars.
What's great about it: Moderately easy preparation
What's not so great: Very difficult to separate state and fed efile status
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sooooo Easy
on March 18, 2014
Posted by: Jim374
I have used TurboTax for several years without any problems at all. Before TurboTax, income tax time was a rough time at our house. My wife has a Masters Degree and I was a Math teacher and we could not understand the IRS directions. TurboTax solved that problem.
What's great about it: Guides you through all the steps to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased with Your Service
on March 18, 2014
Posted by: Balde
Liked the format, questions were easy to answer, liked the constant review telling me to recheck what I had just done and liked the refund amount at the top of the pages.
What's great about it: Liked the question and answer format. Also the constant updating.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best purchase i ever made!!!!
on March 18, 2014
Posted by: PEAPODPATTY
i have used turbo tax for several years and i would not hesitate to use it ....its cheaper then a tax preparer....try it once and you will not believe how easy......
What's great about it: quick, fast, walks you through every detail
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax and Community Support Tax Info Great!
on March 18, 2014
Posted by: ColoFriskyGal
I always actually enjoy a lot of my interaction with Turbo Tax even though taxes are not inherently a fun activity. I sometimes do taxes for an elderly friend as well because it was so much easier for her than doing it by hand or even on a computer since she can't see well. I've recently talked a stock advisor into looking at TurboTax again as he first tried it many years ago before it reached the levels at which it is today.
What's great about it: Fun and informative; easy to work on a bit at a time
What's not so great: K1 entry in Deluxe could allow reference to 1099-B
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax
on March 18, 2014
Posted by: patternpilot63
I liked the interface this year better than the past years. I think the questions were orientated to the user more. I have used Turbo Tax every year for several years and it has continually improved.
The only problem this year was the program failed to automatically update upon install and I had to do it manually. Not a big deal, just inconvenient.
The only problem this year was the program failed to automatically update upon install and I had to do it manually. Not a big deal, just inconvenient.
What's great about it: Good Interface
What's not so great: Failed to automaticly update
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com