Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
need more info next time, too much repeating
on March 18, 2014
Posted by: eldermomo13
Otherwise this seemed right ,since i have used turbotax many times before. Last yr. was a disaster & I still dont know what happened. It never was explained of the decrease in the return. I looked but cannot find itLeesburg
What's great about it: But I liked the available info you hav e available
What's not so great: could)nt get info to carry it through for health problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: Victory2000
Had to call support staff and talked to Candice. She gave me the code I needed to file my sons out of state taxes. All I had to do is wait to talk to her for 10 minutes but never left the comfort of my home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: waynemr
been using for 15 years
What's great about it: quick and easy
What's not so great: Should include state e-file in price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 18, 2014
Posted by: gamla
Thankful I have it instead of all the confusion of the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Format Yet
on March 18, 2014
Posted by: emoore6913
This is the best I have seen since you first started. The questions are clear and direct without having to determine exactly what you are wanting.
The format is easier to stop and start while working through the process.
You are going to have a hard time making this better this next year, but I will be back!!!!
What's great about it: easy to read and determine choices
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fast'n'furious
on March 18, 2014
Posted by: formerbrit
I thought the e-filing for the state was included - nasty shock at the end!
What's great about it: Carry forward previous year data and forms
What's not so great: complex for Capital gains
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can trust on Turbo Tax
on March 18, 2014
Posted by: Celesteteel
Turbo Tax is GREAT! Not only is it user friendly, but it helps answer any questions you might have or find things you might not have thought of. I would absolutely recommend Turbo Tax to anyone!
What's great about it: excellent walk through instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ESTIMATED TAXES FOR NEXT YEAR
on March 18, 2014
Posted by: Anonymous
I use Turbotax one time a year to compute my taxes. As I pay estimates, and sell securities and do Roth Conversions periodically, I will estimate taxes for next year and do updates at least three times during the year. I generally use the same forms each year and work off of the previous years entries. It would be helpful if this would be less cumbersome then it is currently.
I think on the Estimated Taxes and Form W-4 Worksheet, if one could transfer the Supporting Details from the previous year with the $ amounts then be able to modify them would be very helpful.
It is also helpful to use the new year's tax rates as soon as possible.
What's great about it: Have used turbotax in prior years to update estimated taxes.
What's not so great: More cumbersome than necessary.
Written by a customer while visiting turbotax.intuit.com