Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
some confusion doing leases
on March 17, 2014
Posted by: grammil
Pretty gentle to just read what it says it should do
What's great about it: rest fine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on March 17, 2014
Posted by: sergeman463
This is the best piece of software ever!! I've been using it for the past 6 years and it has save me hundreds of dollars. I recommend it to all my friends.
What's great about it: sooooooo easy!
What's not so great: none. zero. nada
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 Years +
on March 17, 2014
Posted by: allfw
Have used Turbo Tax for 10+ years. My situation isn't very complicated and TT gets me through it fairly fast.
What's great about it: Seems to get better each year. 2013 noticeably better than 2012.
What's not so great: Getting into and out of some forms. Finally found the actual calculations for my NY State tax calculation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rrefund every year
on March 17, 2014
Posted by: Pablo99
I've been using this product for several years now. It help me plan for future years, adjust my donations, income tax withholdings and predict form year to year my refund and taxes owed. Thanks to TurboTax I have been able to get a refund every year and no longer have to go through the anxiety of the unknown! TurboTax is awesome!!!
What's great about it: Easy to user, quick , accurate, refund every year
What's not so great: Could improve features to review the forms and search manually vs. via navigated walk thru
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Under Construction??
on March 17, 2014
Posted by: justme54
I am perplexed that the FL state sales tax deduction was "under construction," (supposedly the fault of the feds,) and expected 12/31/2013. However, on 3/17/14 when I filed, it was still unavailable with no explanation. It was estimated as a $700. deduction! Will I get a later adjustment?? Don't know, but I went ahead and filed just to be done with it.
This is a totally automated system, there is no help line with a human involved. I have used turbotax in the past, and so did Timothy Geitner, if you recall his confirmation hearings when he explained his erroneous tax return, so I will assume it is not perfect. However, it was a bit more imperfect this year. Like how can you sell a product that states it is under construction and then file the return? Thing is, unless you compare other online products, or go to a human, you will never really know for sure if you might have gotten a bigger refund or maybe end up in the pokey. I guess I'll leave it to chance.
What's great about it: User friendly
What's not so great: Under construction, no human to be found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 17, 2014
Posted by: Chip13
Turbo tax made it very easy to get through and it was so painless.
What's great about it: step by step instruction
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: BASteve
I am a CPA who has been out of "public" and in industry for 25 years. It is impossible for me to stay current on all personal tax law and without Turbo Tax I would not be comfortable doing my on return. It is a great product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A lot of problems this year
on March 17, 2014
Posted by: bdwicks
I don't like the way Turbo Tax handles HSAs. It doesn't know that if I am over 65 that I can no longer contribute to my HSA if I am still employed and have a HDHP thru my employer.
I could not print the entire file copy for my records from T. T., but had to go to the saved PDF file in "My Documents" and print it from there. TT would only print the last page of the file.
I had a hard time correcting an error I had made using easy steps when I tried to go "back", it would never get me to the place where I made the original input error. I had to go under "File" -> "forms" and find the exact place on the form to make the correction.
This is the first year that I have had so many problems with Turbo Tax.
What's great about it: Does a great job of covering all of the steps
What's not so great: Very difficult to go back and correct a form once it has been completed. Had to go to the individual form to fix it.
Written by a customer while visiting turbotax.intuit.com