Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My Return
on March 17, 2014
Posted by: Jenjen83
ease of use and also found a couple of deductions!!
What's great about it: easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What kind, considerate, patience the person I had
on March 17, 2014
Posted by: ve1767
72 yr. old woman, with very little income, no taxes to pay and no refund because I didn't pay in. Wondering if I even had to file. She went trough and found I did have to file but she let me file for free. For me that is a wonderful gift. I have used turbo tax for years and have always been satisfied. Thank you
What's great about it: Customer service was THE BEST
What's not so great: only problem was getting to customer survice a human being.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product once you have used it twice
on March 17, 2014
Posted by: PastorMiller
Every year of working with product makes it easier the following year, but still need to improve on ability to get information on each input line. Example: on state MD state form I was asked to input amount of spouse taxable income, two amounts were given, however I did not quite understand what entry was needed, so I choose the numbers provided. Not sure if this was best choice, however a (right click) option or pop up explanation of that line input would greatly help.
What's great about it: able to view tax owed or refund status as you go
What's not so great: not being able to get more guidance on specific line you are having difficulty understanding what to input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hooray for Turbo Tax!
on March 17, 2014
Posted by: Fredinator
I'm a CPA and have been using TurboTax for as long as it has been in existence and have never been disappointed. It is easy to use and is trustworthy, correct, accurate, and always up-to-date.
What's great about it: Nothing was left to chance; covered everything!
What's not so great: None noted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad to be able to use Turbo Tax
on March 17, 2014
Posted by: warrrior15
I'm sure I'm not alone in appreciating a software like Turbo Tax. It's the ease of it that appeals to me and it seems pretty thorough in trying to find tax breaks.
What's great about it: pretty straightforward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: teacherof24
This has been so-oo much easier than reading the IRS instruction booklet and trying to figure out what they want you to do! That was agonizing! Thank you, TurboTax, for seven years of easier filing!
What's great about it: Did not have to try to translate IRS jargon!
What's not so great: trying to get PIN number from IRS for e-filing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on March 17, 2014
Posted by: bFel
In total TurboTax has worked well for me for 4 years running...
What's great about it: Even with complex situation fed return was easy
What's not so great: MD state return had an odd issue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's easy and works
on March 17, 2014
Posted by: Donordee
I've been using TurboTax from the first edition in the 80s and find it easier and easier every year. I've recommended it to everyone that will listen and will continue to do so.
Thank you TurboTax, You make my life easier.
Don
Thank you TurboTax, You make my life easier.
Don
What's great about it: Done in less than hour.
What's not so great: Havent found any yet!
Written by a customer while visiting turbotax.intuit.com