Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 17, 2014
Posted by: Dscup
Had a hard time entering my K-1 info for an oil/gas partnership. The K-1 I got from the company was probably the reason. But the help info in TurboTax was not useful.
I also wasn't exactly sure what info was sent to the IRS. When I looked at the "All official files..." in the Print section it seemed to have a lot of extraneous info ie filing instructions, qtrly estimate forms, etc. Do these really get sent to the IRS?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding As Usual
on March 17, 2014
Posted by: DaveJ52
I have used TurboTax Deluxe from the time Intuit acquired Parson's tax software (Tax Edge?) years ago, and have observed TurboTax improve with every year. Although I've always prepared my own taxes -- beginnning long before consumer tax software became available -- and I'm comfortable with completing the IRS forms, I always use the TurboTax Interview method because it's simple and it ensures nothing is overlooked -- whether an income source or an allowed deduction. I have subscribed to the automatic renewal for years, to ensure that I get each year's package as soon as it's available and that I don't forget. The price of TurboTax Deluxe is a bargain: there's no doubt in my mind that it pays for itself each year by identifying deductions I might miss, and the peace of mind from knowing my taxes are filed correctly is a major bonus.
What's great about it: Straightforward, easy to use, and comprehensive.
What's not so great: Doesn't gather all of the documents and enter it for you. ;o)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done for another year
on March 17, 2014
Posted by: shudaski
I have been using Turbo Tax since 2010 and will use it again in 2015. Very good product, worth the price and easy to use.
What's great about it: I like the process, Turbo Tax asks the questions and I fill in the blanks, Perfect!!!
What's not so great: I cannot think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: TomF1352
When I contacted the 800 number, it was less than a 5 minute wait. The rep told me how to fix the problem and why it sometimes happens. It was quickly fixed. Very satisfying experience.
What's great about it: As always, easy to use and info from last year transferred easily
What's not so great: Had trouble e-filing at first
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 17, 2014
Posted by: 4nando
Troubleshooting your programs before you send them out to the public is good for your image and public relations
What's not so great: TurboTax is not working as well as it did in the previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful program, as always
on March 17, 2014
Posted by: JuliePet
Can't even think of anything that could be added to improve it. I think it's amazing. I've been using TurboTax for many, many years.
What's great about it: Just so very detailed.
What's not so great: Can't think of any cons.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased as Punch
on March 17, 2014
Posted by: bugriff
Overall, TurboTax is a great tool. I have been a user since 1991 and have never been disappointed in its performance. At times some of the new features are a little disappointing, such as, not being able to run the program from a user CD, something I did every year to minimize the loss of data from year to year. The new PDF system has made keeping files easy and has compensated for the loss of external running. I believe TurboTax to be the best on the market and will continue to get my yearly copy along with the newsletters. Keep up the good work INTUIT.
What's great about it: Quick and straight forward
What's not so great: Navigation sometimes a problem - Cng in one place not another
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my job easy
on March 17, 2014
Posted by: Philf976
My short comments covers my review. All positive. This program is well worth its cost.
What's great about it: Clear, concise and accurate. Customer service availability.
What's not so great: Cannot think of any negatives.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com