Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simply satisfied
on March 17, 2014
Posted by: AJsPoppie
There are 'free' and lower cost services; but I like having the 'back up expertise' that goes with TurboTax. I have used this for several years and have all intent of continuing.
What's great about it: thorough, like that it imports data, believe that we get the best possible return/refund and with NOMINAL risk of audit
What's not so great: Truthfully, I do not have any 'cons'; a good program and the cost is reasonable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Template!!!
on March 17, 2014
Posted by: PJMogs
This is our 3rd TT year and we like the product. This year did not seem to have the 'chat' option to talk to a real person with questions. That feature makes TT a 'no brainer' since correct answers stand to determine how many government employees.one may meet in the future :-).
What's great about it: Systematic process to gather information and generate return.
What's not so great: Hard to get to a real person with questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth filing...almost
on March 17, 2014
Posted by: mtooch
I have always found Turbo Tax to be my annual choice for filing my taxes.
What's great about it: everything went smoothly. I could easily go back and re-visit some of the information after I gathered more paperwork.
What's not so great: E-filing was snagged by the message to 'check updates before you file'. Took me a bit to find the answer in the help se
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super! . . . but could be even better.
on March 17, 2014
Posted by: MLPGuy
I have used TT for more than 10 years and will be back. The basic data input and handling is excellent as is the ability to maneuver around the program (from step-to-step to forms etc.).
Only "But . . . " is: I have several #>7# Master Limited Partnerships #MLPs# from the oil/gas industry and others which generate K-1's . For an MLP-K1 there is a great deal more data to deal with than just "Dividend amount" . . . and TT needs work to more clearly and precisely ask for input and/or provide clarifying notes to make sure that the data is properly handled. The information is there in the K-1 documents but I was often uncertain about where to put it. I have been doing this for several years #no neophyte# but think you can make TT PERFECT with a little effort.
What's great about it: Easy to understand, enter and maneuver
What's not so great: Needs work in dealing with some K-1 input data nomenclature
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Students Taxes
on March 17, 2014
Posted by: Bradleyws
I would be willing to pay a high price for the product if it included the fees for state e returns... your federal is free for first 5 so should the state returns just charge more for the product
What's great about it: nothing but good things to say
What's not so great: state e returns should be included in the cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad to be done
on March 17, 2014
Posted by: 6spot
It gets a bit tedious responding to the same general question asked in various ways. While some may need that level of detail, others may not. Perhaps there should be a way to state a preference.
What's great about it: Very comprehensive
What's not so great: Asks the same question in many different ways.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: JonesVD
I have used TurboTax for may years and found it be be easy to follow, understand and use. I plan to use it next year as well.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax Review
on March 17, 2014
Posted by: Figggy
We have been using Turbo Tax for the past 5-6 years and find it very easy to use! We really Love it!! Thanks.
What's great about it: Super easy to Use!!
What's not so great: No real Cons!
Written by a customer while visiting turbotax.intuit.com