Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent refund
on March 17, 2014
Posted by: Donna522
I will continue to use turbo tax each year
What's great about it: Fast service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Y'ALL DUN GOOD !
on March 17, 2014
Posted by: olelena
Your program is not only easily accessible, but much more complete in scope than a typical tax payer would ever attain
via IRS publications. THANKS FOR THE HELP !
via IRS publications. THANKS FOR THE HELP !
What's great about it: Overall concept of creating required paperwork is excellent. We answer the questions; you handle the mechanics.
What's not so great: Unable to contact you directly if we need help/answers not provided by your automated answering system.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 17, 2014
Posted by: Dennis8888
program refuses to accept chances once the method of filing is established. It wouldn't revert back to file by mail after e-file was denied.
What's not so great: extremely difficult to make changes once filing choice is made
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic!
on March 17, 2014
Posted by: Spencer1224
I've never filed my taxes on my own before and this was extremely useful and low-stress.
What's great about it: Easy to maneuver and staff is extremely helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does it Again!
on March 17, 2014
Posted by: Sherf
Turbotax makes a tedious yearly event a much more pleasant experience. So glad you have my back.
What's great about it: Love the guided interview and automatic calculations!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Always!
on March 17, 2014
Posted by: Reidster
I have used TurboTax for over 10 years now, and can't see myself using anything else....It's so easy and very comprehensive. And a big plus: I've never been audited!
What's great about it: Love the 'It'sDeductible' feature and Easy Guide for determining charitable item values!
What's not so great: None that I have found!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Would like it if the file by internet worked
on March 17, 2014
Posted by: Ronn1
could not authenticate the program. needed update . tried to update but didn't work . Sent return by mail.
What's great about it: easy to use
What's not so great: couldn't file by internet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great! Returns a comin!!!
on March 17, 2014
Posted by: DonCo2
I have always liked Turbo tax and the userfriendly format improves all the time. More specifics on who to contact if I RS audits you should be given .but , Audit Defense is optional for a fee. Let's see what happens when an issue occurs ,So far I have not had a problem in more than a decade of use.
What's great about it: Ease of use. The direst questioning format
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com