Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Ease in Filing
on March 16, 2014
Posted by: Mahgie
Easiest tax prep to date. Each year it gets better.
What's great about it: I found answers to my questions
What's not so great: Some answers were difficult to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great, inexpensive and dependable
on March 16, 2014
Posted by: andthonyedavis
Overall software is dependable and very easy to use. I have like it and used it since around 1996 1997. I am greatful for the package and would recommend it to my friends.
What's great about it: Ease of use, outstanding range of questions, constant updates
What's not so great: pin renewal,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Desktop App: In-depth but Not Overwhelming
on March 16, 2014
Posted by: boxboxbetty
I've always filed online using TurboTax free version, but ended up using the desktop Deluxe version instead (for mac). Although the interface is nicer online, I felt more guided on the desktop version since it showed me sections only as I completed them. The buttons were written in a way that made me feel like I knew what the next step was before I got there.
Overall very easy to use. You can go in depth with the plentiful "learn more" links as much as you want.
Only times I was uncertain:
- I didn't realize right away that my information was saved via a file on my computer.
- Wasn't sure how much I was paying for State e-file before I got to the end.
- Most importantly, I encountered a validation error that prevented me from e-filing (AH!!). Thankfully TurboTax Support came in handy and I found my answer within a few minutes. In case anyone needs it as well - http://tax.sh/1g1Pbrv
- Wasn't sure how much I was paying for State e-file before I got to the end.
- Most importantly, I encountered a validation error that prevented me from e-filing (AH!!). Thankfully TurboTax Support came in handy and I found my answer within a few minutes. In case anyone needs it as well - http://tax.sh/1g1Pbrv
What's great about it: conversational explanations, revealed sections one at a time
What's not so great: unsure about saved information, e-file transmission bug
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on March 16, 2014
Posted by: Brandomatic
I used to dread doing taxes. Now, I still dread doing taxes but it is way easier & I know that it is being done right.
What's great about it: Love that it loads previous years info. Major time saver! I like the audit risk meter too - reassuring.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Outstanding
on March 16, 2014
Posted by: ColoradoJo
This customer did not provide a text review.
What's great about it: So easy and fast to use, and it finds every possible deduction
What's not so great: Can't think of anything negative
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Esay Breezy
on March 16, 2014
Posted by: jj0n4h
I like that the Turbo Tax is thorough in all areas and that there is an explanation for most everything. I never used the support forum, but nice to know it is there.
What's great about it: Clear, easy and fast
What's not so great: No Free E-file for State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax Review by Mjd
on March 16, 2014
Posted by: Mjd5
Love, love TurboTax but extremely concerned about privacy when taken to 3rd party site to file via email. First time I chose this. I didn't like or was I able to understand this option. Backed out of it but concerned about the pdf file that was downloaded to their site. Is it still on their site? Guess I'll have to trust TurboTax but will need to spend some extra time making sure my private information has not been compromised.
What's great about it: Very easy.. Been using it for years
What's not so great: Very concerned that I when taken to a 3rd party site to file by email
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product, I use it every year.
on March 16, 2014
Posted by: CPACGMAUser
Excellent Product, I use it every year for about the last 20 years. Guides me through the process & aids in not missing anything. Facilitates the submission process,
What's great about it: guides me through the process & aids in not missing anything.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com