Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
EZ does it
on March 16, 2014
Posted by: halinfairfax
I'm a long-time user of Turbo Tax. I don't like paperwork and doing anything that requires a lot of searching. Turbo Tax works great for me. Somehow, Turbo Tax keeps getting better.
What's great about it: user friendly and quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Made it Easy
on March 16, 2014
Posted by: GoldenTree
Quick & Easy to complete my return. I just followed the steps
What's great about it: simple steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Done
on March 16, 2014
Posted by: trunyan60
As I noted in the con’s, I bought a copy that had a bad disk, it only had the Mac version on it. Well, I called the technical support number and the tech was very helpful. I received a download right then and there and she stayed on the phone until the download was complete and I installed it. This took at least 15 minutes, turned a negative start into a very positive experience.
After that it was all downhill, I did two returns, one just a 1040EZ type, it was simple and quick to do. I like the printed copies and the pay voucher was included. The only thing missing was a self-addressed envelope and a stamp.
The second return had school expense credits and related costs. More to enter, but worth the effort. I believe it saved over $2,000 if I had done it the old booklet way.
Overall it was great experience. Now keep in mind I HATE doing taxes, but I know I’ll use TurboTax next year.
After that it was all downhill, I did two returns, one just a 1040EZ type, it was simple and quick to do. I like the printed copies and the pay voucher was included. The only thing missing was a self-addressed envelope and a stamp.
The second return had school expense credits and related costs. More to enter, but worth the effort. I believe it saved over $2,000 if I had done it the old booklet way.
Overall it was great experience. Now keep in mind I HATE doing taxes, but I know I’ll use TurboTax next year.
What's great about it: easy and saved money
What's not so great: Bad Disk made the Install more difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for 17th Year
on March 16, 2014
Posted by: AlanM52
I've used Turbo Tax since 1996 with only positive experiences. Tax Returns are never a fun project but Turbo Tax makes the process understandable and a relatively easy Saturday project. For the past several years I've used the Deluxe Version which walks me through the Itemized Decutions, Step by Step, in more detail than the Basic Version.
What's great about it: Easy to understand, user friendly; near automatic load of previous year required data; audit support team
What's not so great: State e_file fee
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very happy for many years
on March 16, 2014
Posted by: kcm61
I have used TurboTax for at least 15 years and am a very satisfied customer.
What's great about it: Easy, convenient, reasonable cost
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the complex easy
on March 16, 2014
Posted by: powerwheels
Great tool for completing tax forms. Walks user through processes step-by-step. Suggests items for review or entry. Helps maximize deductions. Takes some time to complete the processes, but well worth it.
What's great about it: Walks user through processes step-by-step. Suggests items for review or entry. Helps maximize deductions
What's not so great: Takes some time to complete process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Refund to date
on March 16, 2014
Posted by: Elgin79
I highly recommend Turbo Tax for anyone who does a simple easy filing it is great to work with.
What's great about it: The whole program makes filing taxes so easy
What's not so great: Tracking of refunds get information on Federal ok but state is not so great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Slam Jam the Tax Man
on March 16, 2014
Posted by: TaxYax
Lump sum and include the tax audit service upfront not back door sales..........Cha
What's great about it: online checks
What's not so great: price too high for federal, then stat, then state file.....
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com