Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I did it - You can do it!
on March 16, 2014
Posted by: Nermal
Turbo Tax remains a straightforward and efficient way to do your taxes. Can't imagine why an ordinary person with an ordinary financial life would go to an outside tax preparer.
What's great about it: Simple and step by step provess. Hard to see how you could miss a key step
What's not so great: The feature showing tax owed all the time as you progress through the program is scary!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always accurate
on March 16, 2014
Posted by: pamslayer
I have used Turbo tax for many years and have always found it extremely easy to use and accurate. One year we had to pay in quite a bit and had a professional take a second look and Turbo Tax was right on. Unfortunately for us that year. But it just reinforced my confidence in Turbo Tax. I would not switch to anything else.
What's great about it: Extremely easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faster than ever
on March 16, 2014
Posted by: Kathy14
Was so much faster with the ability to find my W2 information
What's great about it: automatically filled in my W2 information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 ZAMO FAMILY TAXES
on March 16, 2014
Posted by: LULUBELLZAMO
I PURCHASED TURBO TAX AND SHARED WITH THREE PEOPLE IN MY FAMILY AND THEY ALL GOT CHARGED AND HAD TO FIGHT TO RECEIVE THE REFUND, SEEMS THERE ARE ISSUES THIS YEAR WITH TURBO TAX
What's great about it: EASY
What's not so great: SHARED MY SOFTWARE GOT CHARGED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as usual
on March 16, 2014
Posted by: Woodyman66
I have used turbo tax for over 5 years and wouldn't use anything else. I usually mail my taxes but decided to e-file this year. I didn't realize there was a fee till I got to the very end. You should state that at the very start instead of the surprise at the end.
What's great about it: Easy and simple to use.
What's not so great: E-file chg.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
inputing the HSA was not clear
on March 16, 2014
Posted by: borenose
The HSA was confusing and considering the first time fopr me to have one and I assume a lot of people, I thought it should hev been clearer.
This had a big impact on my taxes.
I finally figure it out but it tooka while.
This had a big impact on my taxes.
I finally figure it out but it tooka while.
What's great about it: still a good way to file
What's not so great: a little more confusing this year as compared to years past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bit Slow to Transmit
on March 16, 2014
Posted by: JLMAL
Been using Turbo Tax for a few years, rather disappointed with the difficulty transmitting the final return. It took a while and some frustrations to get it to transmit my returns.
What's great about it: Made for quick work when completing my Federal and State taxes
What's not so great: Took several tries to transmit, had to log out, restart my computer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Fast
on March 16, 2014
Posted by: Cavaliers
I love using TurboTax. It's easy and accurate. I can't imagine paying a tax preparer to do something so easy.
The RITA Tax form (Regional Income Tax Authority), however, is very confusing because it does not give you the option to tell that I didn't live in an area that requires the RITA tax filing. It assumes I need to file the RITA tax return when I don't really need too. Thank goodness it gives the option to mail in instead of electronic file.
What's great about it: its very detailed and asks things I don't think of
What's not so great: none
Written by a customer while visiting turbotax.intuit.com