Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 16, 2014
Posted by: JOSEPHINE32
UNREPORTED ITEMS NOT ADEQUATELY OR CLEARLY INSTRUCTED.
What's great about it: SIMPLE IN 90% OF AREAS
What's not so great: DIFFICULT AREA (10%) SCH.D ITEMS
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is Easy and Complete
on March 16, 2014
Posted by: beeker3
The use of Turbo Tax has made the gruesome adventure of filing one's taxes a simple and almost enjoyable task. The explanations are very helpful when you get into an unusual item that you do not know how to handle or don't quite understand.
The part that makes it easiest is that it directs you when you need it and lets you go on your own when you don't.
It is a great help when you can compare things to what you did last year, giving you the comfort that you are still on the right track this year and didn't forget something.
What's great about it: Easy to understand and very complete
What's not so great: none that I've come across yet
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wonderful experience
on March 16, 2014
Posted by: mochaangel11
After paying for my taxes and having less the stellar service, it is nice to know that I can do the job on my own with no problems and perfect customer service.
What's great about it: Ease of Use
What's not so great: Mac version a little harder to navigate when switching from windows
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Helpful
on March 16, 2014
Posted by: WhitneyJ
This is my third year using TurboTax and I really like it - it's very simple, and whenever I have a question the TurboTax people are helpful and work their hardest to solve any problem I may have. It's so nice having access to knowledgeable people. Totally worth the money to buy/download the program (in my opinion) over doing them by hand.
What's great about it: Simple, easy to do, helpful staff
What's not so great: Honestly, none
Pros: I had a baby, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple and easy
on March 16, 2014
Posted by: 722730
The only problem was that the return locked up on 3 different occasions but after that it was ok
What's great about it: Very concise
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Check out procedure
on March 16, 2014
Posted by: zx2711
Desired action was to Efile Feds with delayed check payment, and Efile State for electronic funds deposit.
E-file Feds goes into a create a link to credit card and Intuit account.
Chose not to follow this path. Aborted efile and used a tree.
What's not so great: Failed to E-file when Owe Feds and Get State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing my Taxes is Actually Fun with Turbo Tax
on March 16, 2014
Posted by: MarthaN
Thanks for a great product!
What's great about it: Menu driven approach to determine deduction options
What's not so great: Would like better link to the worksheets from the tax forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy!
on March 16, 2014
Posted by: Fitzworld60
I like the ease and helpful prompts. Feels very safe.
What's great about it: very easy to progess with helpful prompts
What's not so great: nothing negative so far, 5th year I have used Turbo
Written by a customer while visiting turbotax.intuit.com