Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
WASN'T SATISFIED
on March 16, 2014
Posted by: TERRYB15
I have been using Turbo Tax for a very long time and have been very satisfied. This year was disappointing and took several extra hours on my time to get the program to work on my computer. I will probably continue next year but if I have similar problems then I will find another software
What's great about it: normally very dependable
What's not so great: purch product from best buy, prod wouldn't allow me to update, the help desk was not very knowledgeable, took a long tim
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Only one issue I found....
on March 16, 2014
Posted by: csper
I only found one issue....When I print my federal return, page 2, my name and social security number is missing from the top of page 2, if i file electronically, no big deal, but if i print my return to file...oooops....
Pre Turbo tax I did my taxes by hand and always made sure my name is on every page....thats how I noticed it, maybe i did something wrong....
What's great about it: The clarity and simplicity is excellent
What's not so great: Maybe a little explanation when I get a penalty for owing too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No support for questions
on March 16, 2014
Posted by: lil25
They totally changed the forms for independent contractors, wouldn't let me deduct my business expenses and I had to Google questions on-line to make sense of the forms. Not that big of a deal this year, but probably won't use them again next year - and I have used them for years in the past.
What's not so great: Would not let me subtract business expenses on Schedule C
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe ROCKS!
on March 16, 2014
Posted by: eujaynia13
Only had one small & easily corrected issue with HOH selection using a non-dependent, but was easily corrected by updating the form using "Get Forms". We love TT!! Thank you for making our lives so much easier!!
What's great about it: So user friendly
What's not so great: Had one slight issue with HOH field
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on March 16, 2014
Posted by: TNRetiree
This product is very easy to use. I trust it completely, and I retired from IRS at a high level position.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 16, 2014
Posted by: ModelABill
This is the easest way to do your taxes.
What's great about it: the whole experence
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just the same every yuear
on March 16, 2014
Posted by: NoMoguls
Just the same every year... easy, accurate fast and painless. Can't see myself ever moving away from TurboTax.
What's great about it: Easy, accurate, painless
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy way to do taxes!
on March 16, 2014
Posted by: MaryIrishB
Would recommend to others!
What's great about it: easy directions
What's not so great: my failure to fill in all questions!
Written by a customer while visiting turbotax.intuit.com