Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Another Easy Year with Turbo Tax
on March 16, 2014
Posted by: JFKTX
I've been using Turbo Tax for over 10 years now and still pleased. Simply easy to use and I can get more detailed if needed
What's great about it: Consistent, drives you thru it
What's not so great: Still a complex tax code
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great experience with Turbo Tax
on March 16, 2014
Posted by: LoyalUser10
I have used Turbo Tax for at least 10 years and I love the convenience and ease of filing. I especially like the method of itemizing deductions and how Turbo Tax uses prior year information so I don't have to retype everything year after year. Turbo Tax walks you through, step-by-step, but you also have the option of viewing the normal tax forms at any time. As with any software, it isn't foolproof, so I would encourage you to look at the form version before submitting, even if the Turbo Tax analysis shows no issues. You will be able to see line-by-line if you've completed the sections you expect. Thanks, Intuit!
What's great about it: Intuitive, guided, reasonably priced
What's not so great: Not totally foolproof
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 16, 2014
Posted by: KAllenA
Over all TurboTax is a simple yet thorough way to file my taxes. I have been using it for over ten years and have had no issues.
This year, however, one of my children can no longer be claimed as a dependant. The program identified this and let me now. It adjusted the deductions accordingly, but did NOT remove him from the dependants list.
Unknowingly, I e-filed and my return and it was rejected because he could not be on my return. After correction, my refund dropped by $2500. A slight disappiontment.
I would think an option to make sure a dependant that can not be claimed is removed either automatically or a reminder to do it manually should be built into the software.
Other than that, great program!
This year, however, one of my children can no longer be claimed as a dependant. The program identified this and let me now. It adjusted the deductions accordingly, but did NOT remove him from the dependants list.
Unknowingly, I e-filed and my return and it was rejected because he could not be on my return. After correction, my refund dropped by $2500. A slight disappiontment.
I would think an option to make sure a dependant that can not be claimed is removed either automatically or a reminder to do it manually should be built into the software.
Other than that, great program!
What's great about it: Very easy to follow
What's not so great: Dependant claims was a bit out of whack.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Necessary but not sufficient
on March 16, 2014
Posted by: dmjohnson8
Obviously TurobTax is the standard and is very good - who could get it right without it? But it's frustrating that some very basic questions are hard to address with the software: where do I enter my home office deduction; how do I apply a refund from my 1040x; etc. And no place to enter Depreciation for a rental property? Had to do it manually on the tax form. The help/search feature stinks. Keep at it, TurboTax!
What's great about it: Very good
What's not so great: Not perfect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Bomb
on March 16, 2014
Posted by: kris1skibum2day
I think it was even easier to use this year than last. I started using Turbo txs a few years ago. Changed over from Tax Cut. It was a great decision.
What's great about it: Love it, Very user friencly
What's not so great: Be nice if there were an option to purchase with both federal and state efile fees at time of purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easiest way to do taxes...except others.
on March 16, 2014
Posted by: Pharwaylok
It really helps to keep your records updated through the year...it took me two months to cleanup my desk, but less than a day to plug in all the numbers to Turbotax, what a time saver.
What's great about it: Fast helpful directions
What's not so great: The American tax system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made the Grind Palatable
on March 16, 2014
Posted by: DiskJockey
I've used this product for several years and continue to be impressed with how the company makes what the government makes incomprehensible, almost a joy. I particularly like constant comparisons with previous year, import from previous year, import from investment company, error traps, ease of filing.
What's great about it: Flexibility - lots of help, or cut to the chase.
What's not so great: Don't like paying to efile state returns.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 16, 2014
Posted by: Plod
Second year I used Turbo Tax for the family. I love the fact the data is transferred in from the previous year saving you a ton of time and it simplifies the process. The step by step makes it easy to get the best result possible
What's great about it: easy to use, step by step process, get all the deductions!
What's not so great: none really
Written by a customer while visiting turbotax.intuit.com