Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 16, 2014
Posted by: tsuapaia
This year I had to start all over from scratch. I was dreading answering all of the questions. But it was a great experience. I especially liked how the system would double check certain deductions and credits based on my profile.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Button!
on March 16, 2014
Posted by: JamesD9999
I've used Turbo Tax for years and just keeps getting better!
What's great about it: I've used Turbo Tax for years and just keeps getting better
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thorough and Easy
on March 16, 2014
Posted by: sekretsqrl
I have had a preparer for many years and decided to do myself this year. It was very thorough and easy. I'm sure next year will be even better since it will fill in from this year.
What's great about it: very detailed and speaks in normal language
What's not so great: They are taxes!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth the money spent
on March 16, 2014
Posted by: dljlkedj4859474
It was very easy to use. The one thing that annoyed me - every time I finished a topic, it would go to a review page and I'd have to scroll down in order to go to the next page. I had to go back and change one of my answers and had to go online to figure out how. They didn't make that simple to do.
It imported all my financial information which was excellent. I had 8 pages of financials imported that I would have had to enter myself. It did calculations of my financials that I wouldn't have known how to do. This part was awesome.
What's great about it: import features
What's not so great: Have to scroll down to get to next topic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to file taxes
on March 16, 2014
Posted by: arlrex
Turbo Tax is easy to use and allows you to do your taxes on your own time from the comfort of your home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
mixed feelings
on March 16, 2014
Posted by: davidh9876
I've used this software for many years... This year I kept noticing it making me do a lot of work (e.g. entering lots of education expense information) when I was never going to be eligible for the deduction — it was all irrelevant.
I'm also still uneasy about all the hawking at the end. It just seems inappropriate — you're helping me prepare my taxes! I'd like there to be an option at the start "will you be interested in third-party offers" or some such.
What's great about it: Usual nice interface, convenient navigation
What's not so great: kept hitting gaps and extra work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 16, 2014
Posted by: DonnaMTA
I have used turbo tax for years and highly recommend it. As our lives have evolved with changes such as retirement, I can still rely on Turbo Tax. The only issues I tend to need to do a little extra homework with are retirement and state level programs when I'm working on the state part of the return. The federal portion is clear, the state requires a little more work on my part.
What's great about it: Updates happen throughout the process. Leads you through the process.
What's not so great: State information is limited for specific entries and you need to access your individual state information for info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Application
on March 16, 2014
Posted by: noratax
TurboTax is a very good tool for straightforward 1040. For a more complicated return, you need know something about taxes. Some explanations can be confusing, but the IRS documentation or information online can be just as confusing. Some of the areas where improvement would be beneficial are: how to change the basis of your sold property, additional information on what can be deducted from your settlement (HUD-1) charges.
I've been using TurboTax for years to file (I use a 1040 long), and find it reasonably priced for what they offer.
What's great about it: easy to follow display and organization
What's not so great: some explanations can be confusing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com