Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Awesome, except when it isn't.
on March 15, 2014
Posted by: MathTeacherGuy
I absolutely love using TurboTax every year to maximize my refund. It makes it easy to understand each section of the tax return, and asks the right questions so I don't miss any incomes, deductions, or credits.
However, this year I had a less pleasant experience. I accidentally left a space blank when putting in my W2, and TurboTax never corrected me. Several times, the program informed me that is had double-checked my returns and they were complete and accurate. When I got to my state returns, it said that I owed a large amount of taxes to my state, despite having paid all of my taxes. None of TurboTax's error checking methods found the skipped space, and I had to dig through my return to find it myself.
As it turned out, I had failed to fill in Box 16, State wages, tips, etc. Considering that I reported to TurboTax that I lived in the same state for all of 2013 and only received wages in that state in 2013, its fancy error checkers could have figured out that it makes no sense for that box to be empty. If I'd trusted TurboTax's report of a 100% complete and accurate return, then I would have ended up writing a $1,081 check to my state government for taxes that I'd already paid.
Still, better than having to do the calculations myself!
What's great about it: I love how TurboTax makes it so easy to calculate my taxes!
What's not so great: I failed to fill in important information, and TurboTax never corrected me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Easier than fighting with forms
on March 15, 2014
Posted by: thereviewproc
My long time tax preparer retired a few years ago, I've done my own since then. I wish he was still around, I am certain he did a better and more thorough job.
What's great about it: step by step
What's not so great: very confusing at times, obtuse questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: lulubelle4real
Awesome product, recommended by banks and IRS employees, used product past 3 years EXCEPTIONAL
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Deluxe 2013
on March 15, 2014
Posted by: Denny2
I use TuboTax every year. It only gets better. Thanks!
What's great about it: Easy to follow.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Edits
on March 15, 2014
Posted by: CarolynCG
Editing or looking and then going back is a real pain. If I remove something out of a field, it should not look as if it is active.
What's not so great: Once you click on something it rarely is removed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent guidance
on March 15, 2014
Posted by: SaltLaker
One item that I noticed was that I had to look up and hand input specific numbers into my children's tax returns (specifically form 8615, capital gains and dividends). This was not easy, so it probably would be very difficult to program, too.
I have run this by a CPA every year for the past 10-15 years, and he has never found a single error in my return.
Very impressive TurboTax.
What's great about it: Very easy to use. Step by step
What's not so great: Fed filing is free; state filing is not. Multiple tax filings that are interrelated do not fully talk to each other.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Well Worth the Money
on March 15, 2014
Posted by: joyette
Recommended to 3 others friends and they submitted their taxes without any problems.
What's great about it: Was simple and easy to understand
What's not so great: Unable to update software. Sean from Turbo Tax was very helpful and I was able continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A pastors wish
on March 15, 2014
Posted by: Deederdoo
I wish there was a Turbo Tax program written especially for the needs of clergy. I would like for it to include the explanations for the special needs concerning clergy. Considering there are 42,000 SBC churches alone, I would think there would be a lucrative market.
Just wishing!
Just wishing!
Written by a customer while visiting turbotax.intuit.com