Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Thank You TT
on March 15, 2014
Posted by: Headache1040
Would never attempt to go it alone, TT provides the guidance and reassurance needed to deal the these forms and filing requirements.
What's great about it: Step by Step with help if needed.
What's not so great: Getting around the returns is complex, but so is the 1040 from the IRS.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Drove me nuts at the end
on March 15, 2014
Posted by: Fatherhistory
Turbo Tax worked well until the end when it was time to print, the directions became confusing and sent me to a site where I was expected to buy a special PDF program.
There should have been a simple PRINT choice that would have printed the files. Instead, It became confusing and complicated at that point. I suggest a review of this part by someone who is not familiar with computers and computer terminology. This should be made simple enough for those of use who are not totally at ease with computers.
There should have been a simple PRINT choice that would have printed the files. Instead, It became confusing and complicated at that point. I suggest a review of this part by someone who is not familiar with computers and computer terminology. This should be made simple enough for those of use who are not totally at ease with computers.
What's great about it: worked well until the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: Patrick1966
I think the continue button should be flipped with the back button on the screen shots. it would also be better if I could just hit the enter button instead of having to click continue every time I want to enter info. to much "mouse work".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Just a few copyediting nitpicks
on March 15, 2014
Posted by: jnswells
We love and trust Turbo Tax and have used it for many years now.
As I said, your UI content and workflows are clear, logical, and easy to follow. Something that catches my eye--and it's a small thing--is an inconsistency in your subhead capitalization. Sometimes they're sentence-capped and sometimes they're book-title capped. Sometimes you capitalize prepositions, short verbs ("are" and "is"), and the "to" in infinitives, and sometimes you don't.
But no biggie, just a little something for your UI writers and editors to keep an eye out for as you prepare for next year's release. (Hint: Preparing and following a style sheet will help!)
What's great about it: Your language and navigation are concise and easy to read from beginning to end.
What's not so great: Couldn't help but notice capitalization inconsistencies
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy!
on March 15, 2014
Posted by: daviscowfarm
I do taxes for my entire family. Turbo Tax is the easiest means for me to help my family complete this requirement.
What's great about it: very easy to walk through a complex requirement
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good product
on March 15, 2014
Posted by: JDJD2014
I've been using Turbo Tax for many years and I feel confident my returns are correct. Best used several years in a row as the product mines appropriate data from prior years, saving time and improving accuracy.
What's great about it: Simple to use. Better if you use several years in a row -- data pulled from prior year speed the process.
What's not so great: Rarely info/explainations not completely clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: HappyCamper42
Been using for 6 years, no problems, no audits.
What's great about it: Easy to use
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Education Expenses
on March 15, 2014
Posted by: TTucker
Turbo tax is very easy to use overall. I have been using it for years. However, I had one problem this year. it took me a couple of days one item that in the end changed the location of my information. This has me a bit nervous and aggravated.
When I originally filled out the section on "books and materials to attend school" the boxes were "books and materials REQUIRED for enrollment..." and "OTHER books and materials". It took me a couple of days of internet searches to understand that I should put expenses for books I purchased from Amazon, etc in the "OTHER...." box.
At another point in continuing with my taxes it asked if I wanted to do updates and I did perform the updates. I completed the forms and filed my taxes. Now that I am writing this review and went back to the section to get the accurate wording to explain my comment, I see that not only did the update add the more clear wording "Books and Materials NOT REQUIRED", which was good, my original expenses entry WAS MOVED to the "Book and materials REQUIRED" box!
Maybe I missed it but after the updates were applied, I should have be alerted to what they were so I would check that. Now I suppose I will need to amend my return and delay my refund.
What's great about it: Easy to use
What's not so great: My information was moved.
Written by a customer while visiting turbotax.intuit.com