Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simple and Easy
on March 14, 2014
Posted by: NatalieA
Once you have all your info together, this is a snap!
What's great about it: Easy to Understand
What's not so great: Do not have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 14, 2014
Posted by: SpeedyLady
I just love using Turbo Tax. It is not confusing at all. It takes you step by step through the whole process and it is such a great feeling to get the taxes done each year!!
What's great about it: How easy and fast it was!!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes a pro out of an amateur
on March 14, 2014
Posted by: lrd1935
I have been using Turbo Tax since 2002, when my tax returns consisted mainly of income from W-2 forms and dividends from simple interest accounts. Since that time my income has increased to investment income, tax free income, farm income, retirement income, IRA income, business income, and real estate income. I prepare all of my income tax reports myself, and , in spite of the complexety of the reports, I have never had any dificulty in preparing tax documents with my Turbotax programs, and I have never received so much as an inquiry from the IRS. I have also never paid more that the cost of the Turbotax Deluxe program to prepare my taxes.
What's great about it: Great program. Covers all aspects of complicated return and makes it simple to handle.
What's not so great: Can't really find any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a quality product for me
on March 14, 2014
Posted by: Wiggles1003
I have used TurboTax since it was Parsons Technologies . I would always make my husband do them when it was manual but when the software came out I jumped on it. I've used other tax packages before but always come back to TurboTax. It's like an old friend.
What's great about it: I like that you can skip all the questions and go straight to what you need to enter.
What's not so great: I found the IRA section a little confusing and I have done taxes for others for the past 4 yrs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Overall
on March 14, 2014
Posted by: fourbyz71
The last time I paid someone to do my taxes, they opened their laptop, created a new Turbotax File, and entered everything I told them from my documents. I thought why pay someone to do that when I can do it myself and save hundreds! Been using Turbotax for many years and have been very happy with it.
What's great about it: Relatively easy to use. Pulls in required information from internet.
What's not so great: Can be confusing at times - terminology can be a bit on the technical side vs. layman's terms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Income Tax
on March 14, 2014
Posted by: boboh07
I think for the average person, the Turbo Tax package is very easy to use. Only when your investments include foreign and other peculiar situations, it can be confusing. Otherwise, great package.
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on March 14, 2014
Posted by: mccbs
good I use it to help my children and family good program
What's great about it: good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointments
on March 14, 2014
Posted by: Oldtimer82
Going back to earlier pages was harder than in previous years, format not as clear or attractive to me as it was in earlier years.
What's great about it: Generally clear
What's not so great: Had a serious system glitch for which "HELP" was no help. In time I invented a way around it and all is well.
Written by a customer while visiting turbotax.intuit.com