Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Very Good Experience
on March 14, 2014
Posted by: FrankLit413
I have used TurboTax year after year and would never switch. The side by side comparison of years is nice. A beautiful product.
What's great about it: Ease of use
What's not so great: Non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Review
on March 14, 2014
Posted by: Sandbag
The product was very difficult to use. It required more detail than if I had done it by myself. I am required to use a CA 540 form and the program gave me 540EZ. I could not select the right form. I had CA apply $600 of my 2012 overpayment to my 2013 tax and I could not say this on 540EZ. I worked on my taxes for several days and I could have done this quicker by myself. I would have had to print out the information instead of typing it but this would have been easier. I will have to do this on my CA tax. The product did point out errors I would have made without it so that was a plus. Maybe next year things will go better.
What's great about it: I could E-file and it was explained how to do this in a way I could understand.
What's not so great: I could not select the CA form I am required to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do - LIFE SAVER
on March 14, 2014
Posted by: Patlee
After trying to do an Online version and having someone actually get my taxes online and filed it themselves using our SS numbers which will cause us problems for years. Using the version we download to the computer, it still walked me through what I had to do to PRINT and FILE now.
What's great about it: EASY & COMPLETE
What's not so great: ONLINE VERSION SUCKS AND EASILY STOLDEN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First timer
on March 14, 2014
Posted by: kattyV
First time user and found the process very intuitive.
Guess that's what the company name implies?
Guess that's what the company name implies?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 14, 2014
Posted by: talaan1
I have been using Turbotax for 10 years plus and love it. Definitely worth using.
What's great about it: guides you through the entire process
What's not so great: Still very complicated thanks to the IRS Tax codes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love My Turbo Tax
on March 14, 2014
Posted by: RGCWilliamsburg
Excellent program. Easy to use, simplified instructions. Makes filing taxes almost enjoyable.
What's great about it: Easy to follow instructions
What's not so great: Wish it were free :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not happy
on March 14, 2014
Posted by: gobletax14
I had to wait 2 weeks to get an ok to up date the software and fill in those missing sections on my CD.
What's great about it: finally getting to up date my turbo tax CD so that i could complete my tax form and submitte it.
What's not so great: I bought a turbo tax deluxe federal returns CD. When i loaded it into my computer there was no sign that it was not comp
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs human factors review
on March 14, 2014
Posted by: WhattheHey
The state filing form stated "Be sure to attach federal Schedule E if appropriate" TurboTax just calculated the tax requirements but the program is unable to provide direction if Schedule E is needed. Or how to determine if it is needed. Kind of says product is incomplete. And this review form has a number of hidden requirements not obvious until hitting submit.
What's great about it: Did the Job, maybe
What's not so great: Many areas were weak in feedback
Written by a customer while visiting turbotax.intuit.com