Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
2014 Deluxe Faux Pas
on March 14, 2014
Posted by: Bzinga
Reviewed Federal return and ran "Error Check" 4 times before processing eFile but program found NO errors until just before upload. Not a happy camper. Especially if the eFile had completed and the return had been kicked back because of error.
What's great about it: Auto-populates from previous year
What's not so great: Didn't find an error until mid-eFile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Taxes
on March 14, 2014
Posted by: lasun9548
Once again I found Turbo Tax easy to use. It had clear explanations on all the forms that I required additional information. Filing is extremely easy with e-filing.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
At my own pace
on March 14, 2014
Posted by: Houleo
Excellent tool.
What's great about it: Simplified... walked me through step by step. Easy to understand
What's not so great: Need to navigate through several screens to revisit entries
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Two Computers-Ks State Return
on March 14, 2014
Posted by: Pete118
1) I loaded Turbo Tax on my wife's computer and my desktop. I registered on my desktop and tried to register the same on my wife's desktop. For some reason, it would not accept the registration on my wife's desktop.
2) The Kansas state Return had a space for Prime person and wife's phone number. My wife's phone number was imported from Turbo Tax 2012 and that one from Turbo Tax 2011. It gives not option to change. The Prime person's phone number is linked to the phone number on the federal return, but the spouse's phone number is not editable. This is a year after year bug and needs to be fixed. I even called the help line and they told me that I would need to do both ferderal and state returns from scratch to bring up an editable phone number. Please fix this bug. I have no intention of doing all the work by hand. One of the biggest reasons I use Turbo Tax year after year is the import data from the previous year.
What's not so great: Kansas State Return-Phone Number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always! and easy.
on March 14, 2014
Posted by: AMinNV
I love the step by step questions. Really covers everything.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on March 14, 2014
Posted by: SackQB
This is the third year I've used Turbo Tax and it's easier with every passing year.
What's great about it: Super easy to use especially when all financial data is imported from my brokerage house
What's not so great: Had trouble actually uploading the software from disc, Probably my computer and not the disc. Finally worked!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
REFUND - What a Pleasant Surprise!
on March 14, 2014
Posted by: ChanelNo5
This is my second year for Turbo Tax and I like the fact that the information is transferred from the past year to the current year! That really helps to speed up the process! Turbo Tax goes through each part of the returns asking "easy to understand" questions and is very user friendly. In no time at all, you're finished and your taxes are done!
What's great about it: Easy to understand and very user friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its (sort of) easy
on March 14, 2014
Posted by: cnr128
Overall, TurboTax is a great program that is makes preparing taxes almost as easy as it could be. Its no fault of TurboTax that RDPs (registered domestic partners) have several hurdles in filing, including the completion of a "mock" joint return and for the most part, they have provided steps to get the job done. Thank you for that. Because of IRS rules, we couldn't e-file the Federal return. With that being the case, it would have been nice to be able to e-file the state return free.
What's great about it: Step-by-step entries
What's not so great: Paying for state filing when Federal filing unavailable.
Written by a customer while visiting turbotax.intuit.com