Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013 Turbotax
on March 14, 2014
Posted by: Oldhonda
After the review and error checking it identified problems and ended up changing the filing status. I didn't notice the $2000 shift and had to go to the IRS to fix it. I know there is a visual que but it should have recognized the significant financial deviation and questioned the change after review.
I've used the program for many years
I've used the program for many years
What's great about it: it asked so many questions I expect it got everything
What's not so great: it didn't flow as well as before and changed entries unexpectantly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than I thought
on March 14, 2014
Posted by: sirribbit
I decided to try and do my taxes on my own. I had been taking them to a professional service. I wasn't happy with the refunds I was getting and the cost they were charging. My taxes were not difficult and since I had the time to look for paperwork and expenses I was able to find some nice deduction and get some money back this year. It also has inspired me to track my expenses better and use the Mint.com app regularly. I hope next year will be even better.
What's great about it: I get the time to look for more deductions and receipts
What's not so great: Access to an adviser is not easily available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Efficient!
on March 14, 2014
Posted by: ZZTeam
Always use TurboTax and love it! Most effective, affordable choice out there!
What's great about it: Questions to figure out what to enter
What's not so great: didn't recognize Adobe Acrobat already installed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
my opionion was unprintable
on March 14, 2014
Posted by: Phedup
Have used TurboTax for several years. This will be my last.
Last year it would not print my return for filing at all. This year, after several unsuccessful attempts, it printed, but in an unreadable language (or code). Further attempts produced no results again. The document file copy saved is fine, but attempts to print from my document file only kicked me to the same TT screen which would not print. Wasted tons of time.
Electronic filing seemed to be successful.
Last year it would not print my return for filing at all. This year, after several unsuccessful attempts, it printed, but in an unreadable language (or code). Further attempts produced no results again. The document file copy saved is fine, but attempts to print from my document file only kicked me to the same TT screen which would not print. Wasted tons of time.
Electronic filing seemed to be successful.
What's great about it: The entering and calculating process went OK
What's not so great: Could not negotiate the PRINT process. Printed copy unreadable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Return
on March 14, 2014
Posted by: westchester
Nice software tax package.
What's great about it: Numbers come together nicely. Efile makes it simple
What's not so great: Have to be carefull how you put numbers in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 14, 2014
Posted by: AkR1234
Good program easy to follow.
What's great about it: Easy Step By Step
What's not so great: No free E-file for States and the cost for Delux is little high for Middle class families.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do your taxes on your own.
on March 14, 2014
Posted by: tag2013
Overall, this is the best way to do your taxes. You are walked through the steps and there are plenty of help options available.
What's great about it: Walks you through it.
What's not so great: Can be lengthy process, especially, for first timer users.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Glad to Have it Done!!!
on March 14, 2014
Posted by: 40Love
Would be nice if more than one family member could use to complete their taxes.
What's great about it: guidance and extra information when needed
What's not so great: only single state form inxluded
Written by a customer while visiting turbotax.intuit.com