Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Experience
on March 14, 2014
Posted by: pablomablo
Overall, Confidence building during the process that details have been appropriately addressed and recorded.
What's great about it: Clear and Concise Trail Through Tax Woods
What's not so great: Had Small Problem in Recovering Its Deductible Entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 14, 2014
Posted by: Hepatitus
All works well for me except for the Form 4562 line 13 carryover of disallowed deduction. This is a mystifying 'error' each year. TT offers no help for resolving it. Why?
When TT couldn't validate the e-file request, I called TT and after a 10 minute wait was given a speedy solution by Sondra. My Thanks! Probably something TT can correct.
What's wrong with a 2 letter nickname. They're supposed to be short!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes for Dummies
on March 14, 2014
Posted by: EmetLeah
I have used Turbo Tax since my father recommended it to me, over a decade ago. This is the easiest and friendliest way to do your taxes. I let Turbo Tax remind me of the exact paperwork I need to complete my federal return.
Every year, I attempt to input all my possible deductible items; yet, the standard deduction ends up being higher. Consider this before pulling out all your receipts. If in doubt, Turbo Tax will take you step by step and make sure of which deduction is right for you.
Simply put . . . I trust Turbo Tax to guide me through the tax preparation process.
What's great about it: Turbo Tax takes you step by step, so you do not miss any possible tax issues.
What's not so great: Needs to show what the standard deduction is BEFORE trying to input all other deduction possibilities.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done!
on March 14, 2014
Posted by: RocknRhoda
Had a hard time understanding the questions at one point.
What's great about it: Fast, inexpensive
What's not so great: the wording to some things were strange
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 14, 2014
Posted by: KarenPea
I've used this product for at least 10 years. This year was the worst for trying to download updates. I ran into numerous runtime errors and had to look for work arounds several times. It took me twice as long as it should have to complete my returns this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to work with - quick and simple instructions
on March 14, 2014
Posted by: DaveP1
Easy to work through all the different parts of my return. The program seems to get easier each year, or I'm getting better at working with it.
What's great about it: quick and simple instructions
What's not so great: I can not find any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 14, 2014
Posted by: Danchief
I think it is a great product.
What's great about it: It is very detailed and easy to use.
What's not so great: No cons
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 14, 2014
Posted by: Liz2325
This is almost as painless as having them done by someone else
What's great about it: walked through each step-explainations easy to find when needed
What's not so great: Someone else is not doing them for me
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com