Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
worked great
on March 14, 2014
Posted by: buzzysboat
the complete package worked great
What's great about it: lalliked
What's not so great: other file storage options not just pdf
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible Efiling Process
on March 14, 2014
Posted by: bosi
I have used TurboTax for years and years!!! NEVER have I experienced so many problems with the efile not validating. I have to file state and federal separately, plus it takes multiple attempts, closing out, saving, and restarting TurboTax before the return sends. I have never been so frustrated with your product. I don't know what coding was changed for 2013, but it is not consumer friendly or efficient. I am seriously thinking about using a different tax preparation software next year.
What's not so great: Horrible processing of exile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 TurboTax Deluxe Review
on March 14, 2014
Posted by: Fretensis
This is the third year I have been using TurboTax and find the software easy to use. In fact, organizing my prep documents became easier because makes it easier to know what supporting documents are required for deductions and credits.
What's great about it: Relatively easy and find the help notes and reviews very helpful.
What's not so great: The PDF files had some difficulty printing clearly or completely. No problems with other documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fair could be better
on March 14, 2014
Posted by: RETINSPECTOR
It is hard to use and instructions are difficult to follow particularly the state and advertising is overdone
What's great about it: not much
What's not so great: Slow and not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on March 14, 2014
Posted by: MarkAppyTX
Recommend Turbo Tax to everyone.
What's great about it: Turbo Tax is perfect for me. It updates from year to year and downloads tax info from employers and investments.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Gray Tax Returns
on March 14, 2014
Posted by: ASGray
Including a second state filing at no extra cost would be nice!
Process is very comprehensive and allows skipping to desired sections easily
Process is very comprehensive and allows skipping to desired sections easily
What's great about it: menu driven, prior year compare, audit checks
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good title
on March 14, 2014
Posted by: pbyoung
I have used Turbo Tax the last 4 years and have always found it to be excelent and user friendly
What's great about it: excelent-easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
seniors on SS get good refund
on March 14, 2014
Posted by: StevinsonDogs
got done quick and easy. Fun to do. However, for Seniors and Veterens there should be a nice hefty discount for the program and also for efiling the state. Otherwise we love Turbo Tax and have used it for as long as it has been available.
What's great about it: great guides to get you through
What's not so great: way more then we needed, pricey for retired people and efiling the state is expensive
Written by a customer while visiting turbotax.intuit.com