Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Reasonable Tool for the Job
on March 13, 2014
Posted by: msf78
This software doesn't change much from year to year. Once you're familiar with it, it is easy to use, and pretty straightforward.
I do wish it were better at explaining where figures come from. For example, when you ask it where your tax-exempt income came from, it just dumps you onto the worksheet with all the 1099s (both DIV and INT - tax-exempt income shows up on both). Implicitly it is saying: here - you go figure it out. It would be better if it produced a list (similar to Schedule B) or at least highlighted the figures that went into the sum.
The state form almost never lets you zoom in to see where figures came from.
What's great about it: Does the arithmetic for you, fills out the forms
What's not so great: Not good at explaining where each figure came from
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes can be fun sometimes
on March 13, 2014
Posted by: BargerJim
I have been using Turbo Tax for eleven or twelve years now and the program has always helped me get thru doing my income taxes without a lot of pain and suffering except for paying the taxes that I owe. I do not think that I could just pick up the forms and started filling them out without getting lost in the forms. Turbo Tax makes it easy to do taxes. Enough said. Wait til next year.
What's great about it: Help with deductions
What's not so great: investments are still difficult to comprehend
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie!!!!
on March 13, 2014
Posted by: JoesephF
Turbo Tax is so simple to use. They walk you through step by step, They check to make sure you get the maximum discount by checking out all potential deductions that may apply to you. I use Turbo Tax every year. I even used some online help support through chat for special tax circumstances.
What's great about it: Simple, quick and easy
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple
on March 13, 2014
Posted by: MissAntoinette
I love it! It walks you through all the steps and guides you through all the tax laws, credits and deductions. Awesome!
What's great about it: Quick and Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on March 13, 2014
Posted by: mlaplaca
The use of Turbo Tax is a great way to get your taxes done and educate your self on the process as well as where you money goes. Loved it
What's great about it: Besides being easy a great learning experience
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got to pay Uncle sam... awesome!!
on March 13, 2014
Posted by: ioweiowandiowe
easy to use and great , if i can get that additional bill figured out and don't end up paying it!!
What's great about it: couldve been worse
What's not so great: recieved additional bill a week later from the state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 13, 2014
Posted by: kwaafam
turbo tax is excellent program, this is how I have filed my taxes for about five plus years now
What's great about it: convienient, complete at your own pace in your private home,information available on smart phone
What's not so great: the internet download is horrible had to reinstall three times once it took an hour on the phone to figure it out
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME as ALWAYS
on March 13, 2014
Posted by: SwaffelWaffel
Turbo Tax takes the dread out of tax preparation, and the best part, no distractions with people in the next booth talking so loudly, that you can't hear your tax preparer's questions...there is nothing like the privacy of you own home to prepare your taxes knowing that your are getting the maximum refund available. Love, Love, Love Turbo Tax
What's great about it: Step by Step Instruction!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com