Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Exceedingly simple and quick yet thorough
on March 13, 2014
Posted by: VicenteC
I used another company's software before, but since first using turbotax about 8 years ago I wouldn't think of doing my taxes in any other way.
What's great about it: Thorough yet simple to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Met all of my expectations.
on March 13, 2014
Posted by: papagross
For the past several years, I go thru the exercise of listing possible deductions only to find that I don't have enough and wind-up using the standard deduction. Can't you add a box to be checked that indicates I have had no life changing event in the past year and simply go right to the Standard deduction? Also, The IRS sends me the Form ES each year and its a waste of paper and printer ink when your software prints all this unnessary stuff.
What's great about it: Does all the calculations and saves a lot of time vs. manually preparing the 1040, etc.
What's not so great: Still trying to sell me up to the premier package.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making the Complex Easy and Clear
on March 13, 2014
Posted by: epmolander
Turbo Tax has saved my spring break again. Once I had collected all of the documents it was easy to complete my taxes. Many tax issues are very complex. The explanations in Turbo Tax were very sensible and easy to comprehend. If I had a question, I could click the "What's this" link and get enough information to decide if it applied to our situation.
What's great about it: Clear concise English, no Line 34a + 41c unless not equal to form 9988
What's not so great: Improve the tax planning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good
on March 13, 2014
Posted by: ExWorker
My wife's w-2 has for box 14 the categories WD/HC/FLI, Section 125, and 414(h) which the program doesn't recognize and I have to always go back and change it around until accepted. It would be appreciated if you would fix your categories to reflect these items the first time.
What's great about it: Covers Most Things
What's not so great: Can't Get Box 14 on W-2 Right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as 123 to Prepare an Income Tax Return
on March 13, 2014
Posted by: ESTEBANUSER
I have been using Turbo Tax since year 2008 and I am very much satisfied with it.
What's great about it: Very Easy Instructions and very nice and colorful pages to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 13, 2014
Posted by: billycarl42
I have used Turbo Tax for several years, and am very pleased. It is very user friendly and makes tax time painless.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
relatively fast but definitely easy
on March 13, 2014
Posted by: gotaheadach
Have used Turbo Tax for the past 6 years. This is the first time I've had a problem. Very frustrating!
What's great about it: goes quickly
What's not so great: Having trouble processing my State return for direct deposit to my checking account. still working on it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Redo the Print sections
on March 13, 2014
Posted by: REL8
The TurboTax pages dealing with printing returns continue to be confusing.
There should not be any "Print" buttons that don't actually print but instead open a print preview window. Re-label.
There should be an instruction that states that after you have selected what forms you want to print, you will then have to manually tell your printer to print. There doesn't seem to be a "Print" button in the Print Preview window.
In the print preview window, the main title for State should indicate that a copy of the Federal return will be included in the print job - to preclude printing another copy of the Federal return to be included with the State mailing.
Should be an easy option to not print the State Estimated tax forms. They print every time the State return is printed. Don't need multiple copies.
There should be an instruction that states that after you have selected what forms you want to print, you will then have to manually tell your printer to print. There doesn't seem to be a "Print" button in the Print Preview window.
In the print preview window, the main title for State should indicate that a copy of the Federal return will be included in the print job - to preclude printing another copy of the Federal return to be included with the State mailing.
Should be an easy option to not print the State Estimated tax forms. They print every time the State return is printed. Don't need multiple copies.
What's not so great: Difficult to figure out how to print just what I wanted. Wastes paper.
Written by a customer while visiting turbotax.intuit.com