Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(57,942 Reviews)
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
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Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great refund
on March 13, 2014
Posted by: Ski107
After your tech support helped me get the program loaded. Everything worked great.
What's great about it: Easy to follow
What's not so great: Bought an install disk. It did not work. Had to use tech support.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
ENJOYED THIS YEAR
on March 13, 2014
Posted by: GIZMO1945
NOT A PROBLEM THIS YEAR EITHER AS THIS IS THE SEVENTH YEAR FOR ME.
What's great about it: EVERYTHING
What's not so great: NOTHING
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Previous versions were much easier.
on March 13, 2014
Posted by: Instructdeficit
I will continue to use Turbo Tax but there were situations with more than just two answers and it was difficult to find thr additional answer.
What's great about it: Back Button
What's not so great: this version seemed too business like, which caused confusion while trying to get the correct answers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Done right!
on March 13, 2014
Posted by: Charsand
I have used TurboTax for many years. It just keeps getting better!
What's great about it: Ease of moving within software is astounding.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 13, 2014
Posted by: No1Grandma
Once all the preliminary gathering and sorting of back up material is done, I find it kind of fun to fill in the blanks and let Turbo Tax do the calculating. Also, found it helpful to ask questions and get answers.
What's great about it: Directions are easy to follow and help is easy to obtain.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Program
on March 13, 2014
Posted by: Buckarou
I have used Turbo Tax for many years now and have always been satisfied. The program imports data from previous years on your computer making it simple to work the following years taxes. It also imports information from many banks and financial institutions around the country. This has saved me time with dividends and interest inputting and computing. I really enjoy using Turbo Tax and highly recommend it to everyone.
What's great about it: Ease of Use; Imports data
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
DewRun
on March 13, 2014
Posted by: DewRun
I would recommend it to my friends. Most things are explained pretty well. Easy to go back and correct error.
What's great about it: Easy to understand and easy to file.
What's not so great: Price of tubro tax should be less for return customer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Dissatisfied with 2013 Turbo Tax
on March 13, 2014
Posted by: SSooy
After completing my form I came back later to print and submit .
I had to do an program update and when my form came up all my deductions had been deleted and I had to reenter them.
Also entering supporting information is awkward. I enter an amount and it comes up in the description for the supporting information.
What's great about it: Picks up last years return as a guide
What's not so great: Each year it is harder to enter information
Written by a customer while visiting turbotax.intuit.com
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