Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Satisfied Again
on March 13, 2014
Posted by: Woodchip13
As in years past the step by step process was easy to follow and made the process go rather quickly. The only problem this year was entering the short & long term capital gains/losses. It was not clear that the form would automatically convert from short term to long term based on the dates entered.
All in all, Turbo Tax makes tax filing almost painless.
All in all, Turbo Tax makes tax filing almost painless.
What's great about it: Easy process going step by step
What's not so great: Not clear when recording short/long term capital gains
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple yet thorough.
on March 13, 2014
Posted by: inagoddadavida
Only thing I'd like you to add are checkboxes next to items (i.e. next to input fields) that you know you want to go back to again.
What's great about it: Glitch free! Cost effective! Easy as pie if you know a little tax vocab.
What's not so great: I've got nothing....
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as efficient as in the past
on March 13, 2014
Posted by: dlh14
I got through everything I needed to until I hit the section for sales tax deduction. Once there I was told the government had not completed these forms yet and they would send me an email letting me know when it was done. I never got an email and tried again 3 weeks later only to be told the same thing had occured. 5 weeks after starting my return I was able to complete it by clicking on the online tab in the toolbar and getting the program to update itself. In the past the program updated itself automatically each time you opened it but for some odd reason it no longer does that. If this is a bug in the programming it needs to be addressed. As a result of this I will have waited an unnecessary 5 extra weeks to receive my return and file my taxes.
What's great about it: Went through most everything with usual efficiency
What's not so great: Did not have the Sales Tax Deduction forms and didn't email when they were ready as promised
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Done
on March 13, 2014
Posted by: TmaninBama
Would recommend to everyone. Takes a leisurely rainy day and done.
What's great about it: Information transfers year to year
What's not so great: Does not remember qualified tax free state income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My experience with 2013 Turbo Tax
on March 13, 2014
Posted by: P1oneer
The Pros and Cons cover my experience this year. So I will not add any more. I have used TurboTax for over thirty years.
What's great about it: It took me longer but having patience I was able to finish my Federal Taxes in about 20 hours. including my state taxes.
What's not so great: I found help provided for my questions was good. I do have a complicated return due to many investments.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
K-1 Issues
on March 13, 2014
Posted by: jandr1938
The above problem is a shared one due to the inconsistent data provided by the Partnerships and error correction options offered by TurboTax. For example, in one of my K-1's (Box 16 data) Country =Various with item D data (a dollar value) and in addition an F data value of 0. I selected and entered the F = 0 as a valid input. When I ran your "check for errors) program, I was told that since D and F were entered I must fill out the form for the second country. This was absurd since the problem causing F entry was 0.00.
What's great about it: As Usual TurboTax did the job with minimum aggravation.This
What's not so great: The way in which K-1's are processed with respect to boxes 13 and 16 is confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as usual
on March 13, 2014
Posted by: GeeBee1
As usual, quick and easy - have been usuing Turbo for years with great success.
What's great about it: quick
What's not so great: easily understood
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was the easiest tax return I have done!
on March 13, 2014
Posted by: Hogan123
I hate doing my taxes every year. It always seems confusing. Your easy to understand, step-by-step instructions, make the who process...enjoyable? Yes. It was an enjoyable experiences. Thanks.
What's great about it: Directions were, by far the easiest to understand.
What's not so great: I could be a little better organized...but thats not your fault.
Written by a customer while visiting turbotax.intuit.com