Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy to file
on March 12, 2014
Posted by: medicdawn
I have used Turbo Tax for many years. Intuit designers make it easier to use every year except for the business section. My husband is a part-time independent contractor (athletic official) and is is more difficult to find the sections I need to fill out. Also there used to be a section to quickly look up any simple questions you may need answered. Now you have to submit a question to be answered. i would like to see the easy FAQ section back.
What's great about it: Ease of filing
What's not so great: questions answered
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Review
on March 12, 2014
Posted by: pjma
quite good!
What's great about it: concise
What's not so great: grouped several categories together; more difficult to follow from my work tablet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 12, 2014
Posted by: namsung1954
Using TurboTax gets easier.
Why wouldn't anyone use it
Why wouldn't anyone use it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy, quick
on March 12, 2014
Posted by: dwhite52259
I have been using turbo tax for years,,,,, makes filing taxes easy!
What's great about it: simple easy to follow instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOYAL TT CUSTOMER
on March 12, 2014
Posted by: SDGIRL40
EVEN THOUGH I HAD A GLITCH WITH THE EFILE OF MY CA TAXES, THE TURBO TAX PEOPLE WERE RIGHT THERE TO HELP ME STEP BY STEP UNTIL MY ISSUE WAS RESOLVED! THANKS TURBO TAX!!
What's great about it: LOVE HOW MY PREVIOUS YEARS INFO IS PRE-LOADED
What's not so great: HAD TROUBLE FILING CA STATE TAXES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult Estimated Taxes
on March 12, 2014
Posted by: DWLfarmington
When doing the estimated taxes it does not allow you to apply your current year refund (when enough exists) in a manner that can require no payment in April with equal payments the rest of the year. In fact going back to change the applied amount is nearly impossible. I eventually had to go to the 1040 form to get it to do what I needed once but that did not work well either. Why can you not make it so that you can go back to the applied amount anytime.
What's great about it: Review of Income and Deductions
What's not so great: Estimated taxes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 12, 2014
Posted by: AllenAnway
Entering Social Security records, amount received, is very difficult. One has to use exceptional methods to find the hidden form to fill out. The Social Security form should be listed just like all the other forms.
What's not so great: Entering Social Security records
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simplified the work
on March 12, 2014
Posted by: Jeb123
I would consider using turbotax again next year.
What's great about it: Input of figures from bank
What's not so great: Some of the instrucitons weren't clear enough for me.
Written by a customer while visiting turbotax.intuit.com