Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good Program
on March 12, 2014
Posted by: bjfw
Have been using TurboTax for many years. It works well, much better than doing taxes with the paper forms and instruction booklets. I appreciate the updates for Federal and State as I work on my taxes off and on over a few weeks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program
on March 12, 2014
Posted by: Kirk1701
Your City taxes for Grand Rapids MI and Walker MI do not pull in the withheld amounts. I always have to go in and manually override the line
What's great about it: Mostly easy to use
What's not so great: City Taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Info Transferred Incorrectly from Fed to State
on March 12, 2014
Posted by: PRPF101
The software incorrectly transferred my wife's income from Federal to State. Both of us are non-resident of NYS, only myself worked in NY, but my wife worked and lived in NJ. However, the software incorrectly transferred my wife's income to NYS, where she had nothing to do it. I had to manually override the data from NYS filing, to correct it.
What's great about it: Quick and easy
What's not so great: Still need improvement on small area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 12, 2014
Posted by: ms89
Have used Turbo Tax for years. Love it. Have noticed for the last few years, I have to adjust the print for the state (Michigan) return to 'Fit the page', otherwise it cuts off the series of numbers at the bottom of the page which are required on the form. The Federal return prints fine on 'Actual
size'. I am aware of this from year to year, but I'm sure the first time user isn't happy when they discover this and have wasted 10 or more sheets of paper because they have to re-do their State return.
size'. I am aware of this from year to year, but I'm sure the first time user isn't happy when they discover this and have wasted 10 or more sheets of paper because they have to re-do their State return.
What's great about it: Very easy to use
What's not so great: Printing issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!!
on March 12, 2014
Posted by: dilbrew
I have been using Turbo Tax for around 20 years now and it has been consistently well written software. As a former software development manager, I have an acute appreciation for intuitive, user-friendly software and Turbo Tax is a great example of how software should be assembled. Everything is well organized and requires minimal additional research. I also used Quick Books for 15 years and this proved to me that Intuit is a great software development company!
What's great about it: Easy to enter information
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Add Listings
on March 12, 2014
Posted by: CEWheeler
The only problem I have is itemizing my Health Care expenses for the Schedule A. Everything is lumped together in a few basic areas.
I would like to see individual health care providers carried forward from year to year; a system like you have for chartable and financial institutions.
Kudos on the way one can download 1099s from financial institutions. Used it for the first time this year and it worked great. Thanks for a great product.
What's great about it: Ease of use once you get to know the setup
What's not so great: Sometimes hard to keep track of expences
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 return
on March 12, 2014
Posted by: ELVIRA55
OVERALL GREAT EASY TO FOLLOW JUST WISH I COULD GET PREVIOUS YEARS TAX COPIES I WAS FLOODED AND THEY WERE LOST
What's great about it: BEEN USUNG THIS FOR YEARS
What's not so great: WISH I COULD GO ONLINE TO GET A PREVIOUS YRS TAXES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
paid additional taxes everywhere
on March 12, 2014
Posted by: debra1955
Harder to follow this year, did not download old return with turbotax, sold home and now renting.
What's great about it: got it done without an appointment
What's not so great: Many tax credits were difficult or missed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com