Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
easy to use
on March 12, 2014
Posted by: matilda23
Could not easily find a toll free number to talk with a rep if I had procedural instructions. Think this should be in the turbo intro. Therefore I stumbled a few times and eventually did find answers Hope I didn't overlook the number but, overall quite satisfied with Turbotax
What's great about it: step by step guidance
What's not so great: pretty much satisfied with all, except see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Returns
on March 12, 2014
Posted by: Backus
Perhaps, for my purposes, too detailed in some places.
For me, another input exercise might be to lay out the prior year in one column and be able to input the current year in the next column. If we run into a problem, on a specific line item, have the ability to review this "line item "in the step-by-step format.
What's great about it: I have used Turbo Tax for many years. It seems easier every year.
What's not so great: Not any I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurdoTax Deluxe Review
on March 12, 2014
Posted by: TonySkiing
In general, I was very pleased. First TT pulls in all of last years data for comparison. It then gathers brokerage data easily via on-line access. It even handles some subtle data like royalties and foreign tax credit and fills out the schedules automatically. Filling out the various worksheets is great. The final e-file is quick and easy. I have more confidence with the whole process when it error checks everything and gives the final OK.
What's great about it: Very efficient for gathering brokerage data and filling out all schedules and worksheets.
What's not so great: Could explain some minor subtleties better.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done quickly, correctly, e-filed & accepted in hrs
on March 12, 2014
Posted by: HeyRetiredGuy
Been using this product for almost 10 years. Completely satisfies my needs. Inexpensive, easy to use. If I get confused by a section there are a myriad of info in the product to fathom out the proper way to go. I love the ability to e-file the return(s) Federal and/or State when done.
This year I e-filed and it was received by IRS in less then 2 hours. It was Accepted by IRS within 4 hours and has entered Approval process to give me a check sent date. Cannot see any reason to ever try any other product since this one is working exceptionally well for me.
This year I e-filed and it was received by IRS in less then 2 hours. It was Accepted by IRS within 4 hours and has entered Approval process to give me a check sent date. Cannot see any reason to ever try any other product since this one is working exceptionally well for me.
What's great about it: Solid product, simple to use, accurate and accepted fast
What's not so great: None I've noticed in last 8 years of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 12, 2014
Posted by: jtss
I filed 1040 Schedule A. Your instructions did not advise me to attach form 1040 to my MO form 1040. However MO form 1040A states to " attach a copy of your federal return". Not sure if you or MO is correct. I did not notice any other statements on MO 1040 that tells me to do this.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Transferring 1120s K-1 info to sked E
on March 12, 2014
Posted by: nwacss
As a result my return seems to have duplicate entries for the loss submitted on 2 Sched "E" WkSht copies, possibly causing me to be audited by the IRS and have to pay back a certain amount of my refund.
What's great about it: easily linked...
What's not so great: ...confusing as it has to be on separate worksheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
first time using e-file for state, went well
on March 12, 2014
Posted by: matilda23
I may have missed this but I think a toll free rep number should be in the introduction. Spent much time interpreting instructions and would have preferred to land line, Over all: I'll use Turbo tax again
What's great about it: easy to follow step by step instructions
What's not so great: Think contacting a rep could be easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on March 12, 2014
Posted by: mwencl
like the product very simple to use been using for several years
What's great about it: easy to use
What's not so great: always several updates
Written by a customer while visiting turbotax.intuit.com