Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Tax filing tool
on March 11, 2014
Posted by: StitchInTime
If you're filing basic returns, TurboTax is a terrific tool. Even when we sold our house, TurboTax walks you through the steps and provides info to ensure an accurate filing.
What's great about it: Easy to use, great filing info and details.
What's not so great: None. Reminder for users to review actual forms for clarity.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mortgage Points display
on March 11, 2014
Posted by: thomt
The display for mortgage interest deduction is confusing because total point are added to the interest rather than the amount of point deductible in the current year.
What's great about it: easy to use
What's not so great: Points display is confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 11, 2014
Posted by: tigerwing
Been using for over 10 years. Each year I have been very pleased with the ease of use. Great Job.
What's great about it: Walk-thru instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions for Improvement
on March 11, 2014
Posted by: ClarkC
While the program seems well developed, there are User interface issues. The Forms Menu (list of forms) uses abbreviated names, doesn't seem to have any specfic order meaning the organization of what forms are listed in what order doesn't seem intuitive or logical. Too much visual scanning of the list is necessary, rather than having well organized groups of forms that are related to one another. When one wants to add a form, you have to go to another list. Why not have all forms listed and then BOLD those in use with a button to expand or contract the list to ALL vs USED. Also, I would like to see a check box added so that the user can check that a particular Form has been completed (All User data entered) and there are no questions or concerns. I know you can highlight an entry as ESTIMATED to have the Error Checker flag it, but why not let the User mark a form as DONE? And also, why not have a Save button. I know CNTL-S works, but why not a Save or Save As button?
What's great about it: Relatively straightforward
What's not so great: Forms Menu
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Short Sale problems
on March 11, 2014
Posted by: Daniel662
Completed the return and state showed that I owed over $8000! Turns out I needed to get tricky with how I submitted information about short selling our house in 2013. The community was a big help, but it would've been nice if the program could've figured this out for me. That's the reason I always go with TurboTax. Ask me questions and I'll give you answers, then file. Didn't work this time. Had to do a little extra work. No worries, though. I'll be back with TurboTax again next year!
What's great about it: TurboTax Community helpful
What's not so great: California Short Sale clarity needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple. Straight forward. No guesswork.
on March 11, 2014
Posted by: rm92
We've used Turbo Tax for years. It makes gathering needed tax information year round simple.
All of the questions and prompts take the guesswork out of which deductions or credits apply.
Love that we can file federal and state returns with one fee.
What's great about it: step by step questions, explains sections, ease of reviewing responses
What's not so great: dividing a portion of income from returns between spouses; stopped giving refund of Turbo Tax purchase price
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sooooooooo Quick and Easy
on March 11, 2014
Posted by: angelcrew
I have been using Turbo Tax since 2005 and have never had a problem. I have also used Turbo Tax to do taxes for my children, parents and sister. So quick and easy. Efile puts the money in the bank quickly. Love Turbo Tax!
What's great about it: Easy to do, just plug in the numbers
What's not so great: Nothing I can see
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on March 11, 2014
Posted by: LMVEGirl
Makes doing taxes relatively easy and straight forward. Explanations of the different categories were easy to understand.
What's great about it: Walks me through everything so I don't miss anything.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com