Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Turbo Tax Review
on March 11, 2014
Posted by: SAPOrlando
Process is very straight forward and gets easier each year. Software should ask if all data is to be entered manually after the fist input verses trying to download from online sources.
What's great about it: Completed in less than 3 hours after getting all paper work together.
What's not so great: After manual entry of data keeps trying to go through auto download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complete Tax Preparation
on March 11, 2014
Posted by: Eurocopter
Very easy to navigate! Captures information for future tax filings. Helpful clicks to explain what is needed, and why.
What's great about it: Very Thorough!
What's not so great: Lts of data for first time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
had some issues
on March 11, 2014
Posted by: smsgtwayble
it was great except i had a complicated return. got married to someone in September and they had short saled their home in July....had some issues with all of that.
was in the Air Force Reserve and the employer state ID is different than what turbo tax said it had to be...couldn't efile and had to mail it off.
What's not so great: problems with getting married with a short sale
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why
on March 11, 2014
Posted by: pmob
When did the charges for state preparation and filing begin and why? You are as bad as the airlines with add on charges.
What's great about it: Good System
What's not so great: Why charge for state when it has been free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
are you sure
on March 11, 2014
Posted by: youngnuts
Turbo Tax should randomly select users and pay to have their tax completed by a tax professional to validate that Turbo Tax users are getting the max refund
What's great about it: easy to use - good explanation of info requirements
What's not so great: not confortable that I'm getting the maximum refund
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 11, 2014
Posted by: briez
Quick, easy to use. Felt like I got my moneys worth
What's great about it: Quick and Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a couple of problems this year
on March 11, 2014
Posted by: bill8192
A 1099 misc form that we received from a gas company drilling on some land had both rent and royalty on the single 1099 form. Turbo Tax wouldn't accept both on the schedule E for that company. The "rent" was a "signing bonus". I had to combine the rent and royalty into one number and enter it as royalty. I was led to this solution after about 45 minutes of telephone help.
Mass State tax problems. When TTax imported info from last year it had several places where it put a period after a middle initial in my name and my wife's name. I had to override the entries to remove the period after the initial. The state efile would not accept the override and it would not accept the "two characters" (initial plus period) as the middle initial. Thus unable to efile the state return. Other than those two problems the program worked well.
Mass State tax problems. When TTax imported info from last year it had several places where it put a period after a middle initial in my name and my wife's name. I had to override the entries to remove the period after the initial. The state efile would not accept the override and it would not accept the "two characters" (initial plus period) as the middle initial. Thus unable to efile the state return. Other than those two problems the program worked well.
What's great about it: mostly easy to do except problems listed below
What's not so great: schedule E problems & Mass efile problems (had to abandon state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pleased with TT
on March 11, 2014
Posted by: nette111
I have been pleased with TT since I started using almost 10 yeas ago. I would do taxes manually then use program. When I program gained my confidence I now rely on it.
What's great about it: Ease of manipulating forms
Written by a customer while visiting turbotax.intuit.com