Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Had a majorproblem at the end a mostdelitful lady)
on March 11, 2014
Posted by: woodpood
I would be lost without TT as I have dividends etc. which are too complicated to do on 1040 paper form
What's great about it: All theprompts
What's not so great: none really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good But Won't Print State Returns
on March 11, 2014
Posted by: JanetP32
If you don't pay for the e-file of your state return, the site won't let you print them to mail in. The online help was NOT helpful. I tried all the options and suggestions. The "Print" option was not available as one of the comments explained. Next year, I'll buy the CD for the same or cheaper price instead of downloading it--or I'll switch to H&R Block.
What's great about it: Easy to use
What's not so great: Won't let you print all forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 11, 2014
Posted by: gechap
Excellent Product !!
What's not so great: Would like to be able to print Summary SCREENS from within product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice and easy
on March 11, 2014
Posted by: nonickname69
Easy to use. Sometimes have to refer to the web to understand the answers to question that are in legal wording, not a lawyer. Understood, covering liabilities. What I don't like based on past experience working in the business is charging to e-file state when the process is using the same pipeline through the IRS to get to the state. And when you have to pay to buy the state. Yes states included but that box costs more so, yes, we're paying for it.
What's great about it: Easy and free fed e-filing
What's not so great: Charging for state e-file when it's sent to Fed who then files it to state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Headaches
on March 11, 2014
Posted by: Locouarn
I have been using Turbotax for about 8 years now, without a problem, but this year I spent so much time trying to figure how to answer the questions.
I'm not sure that I'll buy Turbotax next year.
I'm not sure that I'll buy Turbotax next year.
What's great about it: personal information was already in the program
What's not so great: confusing info, lack of help
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eleventh year with TurboTax.
on March 11, 2014
Posted by: Fish1946
Highly recommended to anyone who has to file federal, state, and local income taxes. Can't say enough about it. Eleven years with TurboTax, can't imagine sending my taxes out for commercial preparation. Been there, done that. This is better.
What's great about it: Never have had an error or return rejected. Easier to work with each year. Saves considerable paper file space.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as drinking coffee
on March 11, 2014
Posted by: LastDrop
Great program which I have used for over 10 years. I grab a cup of coffee and by the time I finished my taxes... I have finished my coffee.
What's great about it: Easy steps to follow.
What's not so great: Wish the state was free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Short Order Tax Job
on March 11, 2014
Posted by: judyms9
Before Turbo Tax I had a lot of approach-avoidance issues involved with doing our taxes. Paper work had to be sorted and resorted, the coffee had to be just so hot, and the stars had to be in a certain non-retrograde alignment. But with Turbo Tax I can plunge into the work because it tolerates multiple interruptions, edits, backtracking and delays for printer misbehavior. The tax returns come out clean and correct and ready to undergo a confidant electronic handoff to Uncle Sam. We've used it for years and will continue to do so.
What's great about it: One of the best features of TT is the integration of the previous year's data with the current year's.
Written by a customer while visiting turbotax.intuit.com