Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 10, 2014
Posted by: alclark
When I said I had replaced my gas furnace, it asked if it was a construction item or something like that. I didn't know what that meant, so I removed the furnace from the form. The old furnace was about 15 years old, not working just right. We decided maybe it was time for replacement and maybe it would reduce our heating bill.
What's not so great: When I said I had replaced my gas furnace, it asked if it was a construction item or something like that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well Done Refund!
on March 11, 2014
Posted by: YouRockTurbo
I have used Turbo Tax for 5+ years. I have also gotten my parents, my sisters and my in laws to start using this product. They have told me it was the best decision ever. Not only have they saved money on tax preparation, but they felt confident on Turbo Tax asking all the right questions to make sure it is done correctly. Great Job Turbo Tax!
What's great about it: Everything. So Very Detailed. Will use again and again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
program fine..little slow
on March 11, 2014
Posted by: bubby62
all in all good and will be recommended
What's great about it: thorough
What's not so great: slow transmitting..too many last steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
T & T (TurboTax) is everyone's friend!
on March 11, 2014
Posted by: gurlca
It is more user friendly than when I started using it several years ago. Processes the information quickly, while giving you optional choices to file your taxes. The program provides support throughout the process and tops that off with an offer to provide auditing assistance if needed for years to follow. I literally blew my breathe in relief when I pressed the transmit button.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Multistate2013
on March 11, 2014
Posted by: Multistate2013
This is my second year filing three different state returns and my first dealing with the Arizona/Virginia issue. If the tax software knows that you can't deduct Arizona taxes paid on a Virginia return, a) why is it an option to select AZ, and b) why doesn't the non-resident AZ form interact with the VA form? It took me 10 minutes of clicking back and forth between returns to figure out that I needed to treat all of the income as VA and not report the taxes paid to AZ on my VA return, only to AZ. Other than that, it was remarkably easy to do.
What's great about it: Always fast and easy to get multiple states
What's not so great: The state returns don't interact with each other
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 11, 2014
Posted by: RetiredOF
Really like the way information flows from the previous year. Don't change a thing.
What's great about it: I love the step by step screens
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy, as usual.
on March 11, 2014
Posted by: Kfiver
For my personal time saved, the cost of using TurboTax is well worth the investment.
What's great about it: Data entry and walk-throughs help me see what I am doing as it goes
What's not so great: I am less likely to ask a computer a side question that might make a difference
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on March 11, 2014
Posted by: madeitlookeasy
this program allowed me to do everything I needed to do at a very low cost and is very helpful
What's great about it: very easy to use
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com