Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
works great
on March 10, 2014
Posted by: frankiepb2
This is my third year in using Turbotax. Previously, I was paying way to much to professionals. This software covers everything I need. I like accuracy review and the audit analysis review.
What's great about it: very easy with the walk through questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only one Bump
on March 10, 2014
Posted by: cowladyLinda
It was easy to use until I got to the State portion and the "Prior Year Tax" with a box to fill in---but had no clue and no instructions included to what exactly I was to enter here. When I switched to "Go to Form" from the "interview" process, it told where this information could be found on last years' return ! Sure wish they had included that little 'help' statement on the Interview portion of Turbo Tax. Would have saved a lot of time.
What's great about it: Easy to use
What's not so great: One problem with State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average Refund
on March 10, 2014
Posted by: silkman
They have a long way to go,They quote Tax Laws from the irs,most people are layman who use this system they need to find someone who has the knack to translate this to common English because most people may be missing deduction,and there people they have on call to help I did not find,only thing I found was if you pay more money they will help.I hope they continual to improve the program because if they want to charge you for the help then maybe it better to pay someone to do the tax's
What's great about it: Ok System
What's not so great: problem they dont have clear answer,they only quote the tax law
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Slightly More Complicated
on March 10, 2014
Posted by: DeeNice
I tried the free version and the purchased version of Turbo Tax to see if there was a difference in my return.
Both came out with the same amount.
The free version is simpler to understand though
What's great about it: Help offered in all situations
What's not so great: Free version software was actually better
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great time saver
on March 10, 2014
Posted by: BobfromFreder
derived from item 9b/260
What's great about it: Download info from Charles Schwab
What's not so great: 1099R statement of annunity from OMP is difficult to submit because of RIRA using same form plus taxable income is not
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier to use than the competition
on March 10, 2014
Posted by: GrandmaM40
I helped a friend set up her tax software from a well known vendor, and it was a pain! I'm glad I've stuck with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier than paper filing
on March 10, 2014
Posted by: trjdrj
I've been using TurboTax since 1994 when it was MacInTax. It's always been a solid, reliable way to enter and file tax forms. I feel confident that what I enter will be filed correctly with the IRS and State revenue offices. There are times when I would like it to coordinate better with Quicken, though. And when I'm trying to figure out whether I'm supposed to have a particular form, or where a particular number originates from, I'd like a better way to navigate to just what I need. The search function is very thorough, though, and I do eventually find my way where I need to be.
What's great about it: Walks you through the steps, guides you through instructions
What's not so great: Hard to navigate when you need to get to a specific form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on March 10, 2014
Posted by: Gaboni
Worked like a champ .........thanks for making it so simple to file my taxes.
What's great about it: Everything about it.
What's not so great: Not one thing.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com