Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average customer rating
4.6
(57,942 Reviews)
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Happy, Happy, Happy
on March 10, 2014
Posted by: TurboForLife
I have used TTax for over 20 years and it has saved me THOUSANDS on taxes. From being single to getting married, buying homes, moving to 4 different states, having kids, and now getting them through school while investing for retirement - TTax has been with us all along. Many is the time that the Easy Guide made me stop and look for forgotten documents that saved me from paying more taxes than a truly owed. TTax makes tax time as pleasant as the season can be!
What's great about it: Love the Easy Guide - use it every year and miss NOTHING!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Fed/State tax return Deluxe
on March 10, 2014
Posted by: jackkkkeee
Had to wait for updates before I could finish return.
What's great about it: Very thorough
What's not so great: Takes a long time to go through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Than Expected
on March 10, 2014
Posted by: Jackz13
TurboTax made doing my taxes way easier than I expected. I had no idea the number of credits I qualified for. Thanks, TurboTax!
What's great about it: Guided through the enitre filing process with clickable hints
What's not so great: Can only free file one State return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good, but not perfect
on March 10, 2014
Posted by: TLALB
I found a software mistake in worksheet #4 of Figure Your Taxable Benefit Under the Lump-Sum Election Method, contacted customer service who also saw the mistake which would have meant a tax liability increase of over $3,000. Thank God I am so carefull that I manually do my taxes along with the tax program and I was ale to override the data. But, I have to say that the H&R Block program can not even be compared to the walk through for more complex tax scenarios provided for by TurboTax. You have converted a once faithful H&R Block software user. I wish I tried TurboTax sooner. Thank You, Intuit!
What's great about it: easy to use and most comprehensive program on market
What's not so great: mistake in software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: Slyncher
Great. I will use it again next year.
What's great about it: Easy
What's not so great: Too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 10, 2014
Posted by: sweetgum
I have used Turbo Tax for eight years but this year my taxes could not be efiled for some PIN problem which I don't think Turbo Tax explained well enough. I no longer feel comfortable using Turbo Tax and will use a professional next year.
What's great about it: easy to use
What's not so great: Help icon is not helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: Marletta
Some questions concerning pension types are confusing as are questions on types of taxes paid through investments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Upset with TT 2012
on March 10, 2014
Posted by: UnhappyinWV
I've been using Turbo Tax Deluxe for many, many years. The 2012 version would not let me print directly to my printer, instead making me print to a pdf file. That would be fine if my Adobe Reader was working correctly, but it was not.
Also the old tax topics search would let me look for special circumstances and tell me what IRS Publication I could reference for answers. Clicking the help button now just takes me to some user posting that does not meet my needs.
What's great about it: Thorogh as always
What's not so great: Can't print directly to printer & harder to find help
Written by a customer while visiting turbotax.intuit.com